IT Expectations & Recommendations for Flexible Work Arrangements
Supervisors must consider University IT expectations and recommendations when evaluating and approving flexible work arrangement requests for employees. Crucial considerations and concerns are detailed below. Reach out to your local IT support for additional departmental guidance.
Basic Tech Requirements
Hardware & Internet
- Device to connect, such as a desktop computer or laptop:
- Remote bundle recommendations for University use (see below)
- Minimum and recommended computer configurations for personal equipment
- Stable high-speed Internet access (see Internet Access below)
- Computer speakers
- Headset with microphone (highly recommended to reduce background noise)
- Webcam
Software
- Microsoft Office 365
- Current versions of a web browser such as Microsoft Edge, Google Chrome or Safari
- Two-Factor Authentication (Duo). We suggest setting up Duo Mobile on your smart phone. Do NOT use your office phone as a second device.
- Virtual Private Network, or VPN, access is needed if you need to connect to an on-campus computer, Andisec network drive, or other restricted services.
- Employee Off-Campus Tools and Tips
Remote Access to University Resources
Remote access to the internal FAU network is required to work effectively. A University-provided portable computer is the preferred method for accessing University resources. Personal devices can be granted limited access to University data with supervisor approval.
Remote access to the University network requires the use of a Virtual Private Network, or VPN. The University provides this access for faculty and staff with a business-related need and supervisor approval when necessary.
Access to the FAU VPN requires an operating system that is currently supported by the manufacturer. These include Windows 10 and 11 and Mac OS 11 and 12. Mobile phones and tablets do NOT provide the necessary capabilities to perform remote work.
Access to on-campus computers is required to utilize some resources. For example, if you need to work with your Andisec network drives, you must connect to a computer on campus, such as a desktop in an office, to access those resources.
Working with University Data
When working from home or an alternate work location, it is important to keep University data and printouts secure. When you leave your workspace unattended, you must ensure that your workspace is locked or logged off in order to prevent access to University data by others in the household or any visitors. In addition, any printouts containing University information must be secured when unattended, such as by a locking desk drawer, locking file cabinet, or locking fire safe.
The Clean Desk and Clear Screen Policy explains the requirements to protect University data and printouts.