Public Records Request

There are a number of ways to make a public records request.  You are not required to provide your name, explain the purpose of your request, or submit your request in writing. All requests will be processed in the order in which they are received, and as promptly as possible. Pursuant to section 119.07(4), Florida Statutes, FAU may impose fees, which are also available on the Florida Governor’s website at:  https://www.flgov.com/eog/leadership/policy-budget .

Submit a Public Records Request

To help us process your request as efficiently as possible, we highly encourage using our online portal. Submission through the portal is optional, as public records requests are not required to be made in writing. You are welcome to submit a request through any of the following methods:

  • FAU’s Online Portal: https://fau.justfoia.com/publicportal/
  • By Phone: (561) 297-2452
  • By Mail or In Person/Walk-In: You may mail your written request to our main office listed below or submit your request in person during standard business hours, Monday through Friday:

    Florida Atlantic University
    Division of University Communications
    Attention: Public Records
    777 Glades Road, Bldg. 10, Room 101
    Boca Raton, FL 33431

  • By Email: publicrecords@fau.edu

Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail. Instead, contact this office by phone or in writing.

FAQs

  • If you are a current or former student with questions about your student record, please contact the Registrar's office by accessing the following link: https://www.fau.edu/registrar/.
  • If you are a current student, please use the following link to access FAU's One-Stop Shop for Student Services: https://onestop.fau.edu

To order an official transcript, visit https://www.fau.edu/registrar/transcripts/.

Under Florida Statute 119.011(12), a public record is all documents, papers, letters, maps, books, tapes, photographs, films, sound recordings, data processing software, or other material, regardless of physical form, characteristics, or means of transmission, made or received pursuant to law or ordinance or in connection with the transaction of official business by the University.

  1. FAU's Online Public Records Portal: https://fau.justfoia.com/publicportal/home/newrequest
  2. By Phone: 561-297-2452
  3. In person or in writing to:
    Florida Atlantic University
    Division of University Communications
    Attention: Public Records
    777 Glades Road, Bldg 10, Rm 101
    Boca Raton, FL 33431
  4. By Email: publicrecords@fau.edu
    Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail. Instead, contact this office by phone or in writing.

No. Public records requests do not have to be made in writing unless specifically required by statute. However, FAU receives many public records requests and to help us to streamline the process, we ask you to voluntarily make your request in writing.

Florida Statute 119.07(c) states that a custodian of public records must acknowledge requests to inspect or copy records promptly and respond to such requests in good faith. While the Public Records Act does not contain a specific time limit, the University must respond within a reasonable time-period, which includes the time it takes to review the request, search, retrieve and process records for release. Some requests may only take a few minutes while others may take weeks. The length of time depends on the order in which the request is received relative to other outstanding public records requests, as well as the volume and scope of the request. FAU is committed to providing records as quickly and efficiently as possible.

No. FAU is obligated to respond to public records requests in a reasonable time. Your request will be handled in the order in which it is received, and as promptly as possible.

FAU follows the Florida Governor's Cost Recovery Plan. Pursuant to section 119.07(4), Florida Statutes, FAU may impose the following fees for material costs:
  • One-sided Copy: $ 0.15 per page of not more than 8½ x 14 inches
  • Double-sided copy: $ 0.20 per page of not more than 8½ x 14 inches
  • All other copies Actual cost of duplication (material and supplies, not labor)
  • CD-ROM: $0.85 each
  • DVD: $1.15 each
  • Certified Copies: $1.00 per page
  • Packaging and shipping charges: Estimated costs may be changed to reflect actual cost incurred.

Yes. FAU may assess an "extensive use" charge for any public records request that requires extensive use of information technology resources, clerical or supervisory assistance, or both. FAU follows the Florida Governor’s Cost Recovery Plan.

Pursuant to section 119.07(4)(d), Florida Statutes, if the nature or volume of a public records request requires extensive use of information technology resources or extensive clerical or supervisory assistance, the University may charge a reasonable special service fee in addition to the actual cost of duplication. The fee is based on the actual costs incurred for personnel time, information technology resources, or both.

When possible, a good-faith deposit invoice will be provided prior to significant extensive use costs being incurred to fulfill public records requests.

No. Florida’s public records law requires agencies to make available to the public only copies of records that already exist.

No. Florida’s public records law obligates agencies to provide copies of public records. It does not require agencies to “explain” records or answer questions based in the records’ content.

Requests will be closed if a requesting party fails to pay the final or deposit invoice, or fails to respond to inquiries for clarification pertaining to a public records request after 30 days following the invoice or clarification inquiry.

Division Of University Communications

The Division of University Communications functions as an internal agency that works to enhance the University's public image, strengthen the FAU brand, and help our colleagues tell the story of their individual units in a professional and impactful manner.