Value Management Office

We are a team comprised of business analysts, product owners, quality assurance analyst and project managers that support and collaborate across campus to implement complex, cross-functional IT projects for the University.

What We Do

  • Partner and collaborate with stakeholders and end users in IT project implementations across the University.
  • Provide expert project management services and support for IT cross-functional project implementations.
  • Develop, maintain, and institute project management standards across OIT.
  • Provide portfolio management services for OIT project implementations with the guidance of the Project Review Board (PRB) and the direction and governance of the Administrative Governance Committee (AGC).
  • Promote the value of implementing and utilizing project management methodologies, both agile and waterfall, across OIT and the University.

Project Intake Process

  1. Requests for new projects are received via the Project Request Form Service.
  2. A requirements gathering session is scheduled with the stakeholder by the VMO office.
  3. The project is reviewed by the OIT Project Review Board (PRB). Details are available on the request form.
  4. The project is reviewed and prioritized by an Administrative Governance Committee (AGC).
  5. Project is approved, and then managed from initiation to successful implementation and project closure.

Current Top 3 Projects

Slate, Admissions Customer Relationship Management System

The Office of Information Technology and Undergraduate Admissions have partnered to implement Slate, a state-of-the-art admissions and enrollment management platform and customer relationship manager. Used by more than 1,500 colleges and universities globally, Slate offers online admissions applications, communications, event management, and real time reporting.

Project Start & End Date: January 2023 – January 2024 (went live in January, closing project at the end of August 2024)

MidPoint, Identity Management Implementation

The Office of Information Technology is replacing the University’s identity management solution with MidPoint, the leading Internet2 sponsored open-source identity management solution specifically focused on Higher Education. MidPoint will solve issues and challenges related to identity provisioning, identity governance and compliance, and access management.

Project Start & End Date: June 2023 – October 2024

Microsoft Teams Voice Over Internet Protocol (VoIP)

The Office of Information Technology is moving to Microsoft Teams Voice, commonly referred to as Voice over Internet Protocol (VoIP), which allows users to access phone services and make calls over the internet through Microsoft Teams. This new voice service will integrate with the existing Microsoft Teams environment and provide the ability to make and receive telephone calls directly in the Teams application without the need for a desk phone.

Project Start & End Date: April 2023 – June 2025

OIT Value Management Staff

Christian Block
Executive Director, Office of the CIO
Phone: 561-297-4033

Wakil Ahmed
Product Owner, Senior
Phone: 561-297-0746

Jaimee Baker
Business Analyst I
Phone: 561-297-0963

Arcadia Callahan
Product Owner, Lead
Phone: 561-297-4747

Nora Packard
Project Manager, Lead
Phone: 561-297-3018

Livana Sanchez
Product Owner
Phone: 561-297-6271

Sean Schops
QA Analyst
Phone: 561-297-2403