security guidelines

Note: FAU will never send you an email asking you to verify personal information with your password or Social Security Number. Nor will they ask you to reset your account via e-mail link.

What you should do?
  • Keep your antivirus and operating system up to date.
  • Contact us if you receive a phishing e-mail. If you are not sure if an e-mail is legitimate, forward it to us and we will assist.
  • Set a strong password (uppercase letters, lowercase letters, numbers, and/or special characters make a password stronger).
  • Always do your best to protect your identity and all Personal Identifiable Information (PII).
  • Use anti-virus software to protect your computer from viruses and other harmful programs (known as malware).
  • Use pop-up blockers in your Web browser to help protect yourself from spyware (be sure to allow pop-ups from FAU Web pages since MyFAU and Canvas use them).
  • Safe spyware software that you may want to use at no charge are:
What you should NOT do?
  • Never give out personal information (Social Security number, birthday, driver's license number, any account number or password, etc.) to anyone who asks for it online, especially via e-mail. It is very easy for people to send an e-mail that appears to be from FAU OIT staff, a bank or other institution as a means of obtaining sensitive information. This kind of activity is called phishing.
  • Do not click on links or any attachments in any suspicious e-mail.
  • Never put your personal information, even your birthday, on any online site, such as Facebook or Twitter.
  • Never make your password the word "password" or any other easily guessed words. These are the first keywords that a hacker will attempt to use.
  • Never give your passwords to anyone or allow someone to log in to your account. You could be held accountable if someone else's malicious activity is linked to you.
  • Never write your password and leave it in a place where someone will find it (such as taped to the bottom of your keyboard, computer, or monitor).