Mail and Shipping Services

 

Students

Welcome to the mailing room!

Manager: Deborah Mcmanus, Ext. 7-2250, Deborah.mcmanus@exelaonline.com

Mail Room Extensions: 7-2250, 7-3172, 7-2252

Common Information and questions:

What are the phone numbers?

What are the hours of operation?

What deliveries does the mailroom accept?

What dates do the mailroom accept deliveries?

What is the mailroom process?

How can I locate my package?

I moved dorms, how can I notify the mailing room?

Where to buy stamps?

 

 What are the phone numbers?

Central Mail Room extension: 561-297-3172 

Local Mail Room extensions:

  • IVA EXT 75741
  • APT EXT 73174
  • PH EXT 75790

 What are the hours of operation?

The student mail room department is open Monday thru Friday from11am-6pm and Saturdays from 11am-3pm

Time varies in summer time.

Incoming Mail:

Incoming mail arrives to the university mailroom by 12pm Monday thru Saturday, excluding holidays. The mail is sorted by our staff and then delivered to the dorms according to the daily schedule times.

  •  What deliveries does the mailroom accept?

All FedEx, UPS, DHL packages are delivered straight to the Residence Halls. The central mail room only receives and process USPS packages and letters.

  •  What days do the mailroom accept deliveries?

USPS deliveries are accepted in the mailing room as follows:

    • USPS Letters and packages: Monday thru Saturday
    • No deliveries are accepted on Sundays or holidays. Mailrooms are closed

 

  •  What is the mailroom process?

All USPS letters and UPS & Fedex packages are delivered by Novitex in the morning (to the mailing room) get delivered to the Residence Halls of the students by the end of business day. We do not hold any package(s) in the central mailing room.

  • Mailroom routes:
    • Letters will run once a day (by 6pm) meanwhile packages may be ran as many times as needed in order to deliver (all) on the same day.
    • Outgoing mail (picked up from drop off locations) go out daily

 

  •  How can I locate my package?

You can call the mailing room to get more information on your delivery. We will need the tracking number of the package(s) that you are trying to locate. The mailroom cannot locate letters/packages without a tracking number.

  • Delivery Locations:
    • Letters are delivered into each student’s mailbox by 6pm.
    • Packages are delivered as listed below:
      • IVA holds packages for:
        • 980 N University Dr
        • 990 N University Dr
      • PAR holds packages for:
        • 1700 St Lucie Ave S
        • 1880 E University Dr
      • Atlantic Park Towers holds packages for:
        • 815 Indian River St
        • 921 Indian River St
        • 1800 Brevard Ct
        • 1900 Dade Ave

 

  •  I moved dorms, how can I notify the mailing room?

There is no need to notify the mail room. We have access to the FAU students’ database. This database is updated once a day.

 

  • Proper Address:
    Student must use the assigned address to their dorm. The only variable number is the box. This is the correct format to be used for students mail:
                                              Student Name
                                                       Box #
                                 Street Number, Street Name
                                           City, State, Zip code

Note: Please DO NOT use the FAU address (777 Glades Rd, Boca Raton, FL 33431.) Each student has an assigned address to their dorm.

    • As seen below:

GPT - 921 Indian River St, Boca Raton, FL 33431
IRT - 815 - Indian River St, Boca Raton, FL 33431
HPT - 1800 Brevard Ct, Boca Raton, FL 33431
UVA - 1880 E University Dr, Boca Raton, FL 33431
IVA SOUTH- 990 N University Dr, Boca Raton, FL 33431
IVA NORTH- 980 N University Dr, Boca Raton, FL 33431
PAR - 1700 St Lucie Ave S, Boca Raton, FL 33431
Atlantic Park Towers - 1900 Dade Ave, Boca Raton, FL 33431

  • Outgoing department Mail:

Outgoing mail is picked up from each Residence Hall at the same time incoming mail is delivered. The mail is brought to central receiving. USPS picks up all the mail from central receiving at 4:30pm.

  •  Where do you buy stamps?

The mailroom does not sell stamps to students. However, you can buy stamps at the USPS.com website.

 Last Modified 8/27/21