| Services |
Health IT |
Traditional IT |
Notes |
| BHRIC - Secured Network Drives |
Yes |
No |
Management of permission for network secured drives |
| BHRIC - Support/Training |
Yes |
No |
Provide support and training for users who use BHRIC |
| BHRIC - VMWare |
Yes |
No |
Management and maintenance of secured virtual machines |
| Data Management Plans |
Yes |
No |
Document to manage and store data securely |
| HIPAA Compliant Devices |
Yes |
No |
Ensuring all devices meet HIPAA regulations |
| Identify and compare products |
Yes |
No |
Research and compare different products for purchasing |
| Management of Nursing Simulation Lab |
Yes |
No |
Managing/updating the nursing simulation lab |
| Migration of Emails to @health |
Yes |
No |
Work to have @fau emails migrated to @health when needed |
| Mobile Device Management (MDM) |
Yes |
No |
Enrollment of Mobile Devices to MDM |
| Request of Courtesy Health Accounts |
Yes |
No |
Work to have courtesy health accounts created for users when needed |
| Secure funding for Grant or other projects |
Yes |
No |
Work to help secure funding for grants or other various projects |
| Securely Erase Drives using DBAN |
Yes |
No |
Erase/Wipe drives of any sensitive information |
| Software Installs |
Yes |
No |
Perform software installation for users after approval |
| Software Updates |
Yes |
No |
Perform software updates for users |
| Usage of Compliance Matrix for Data |
Yes |
No |
Usage of this chart to determine where sensitive data can be stored |
| Work with Vendor to sign Contracts |
Yes |
No |
Work with companies to sign our BAA and Addendum |
| Active Directory (AD) |
Yes |
Yes |
Management of permissions and objects within AD |
| Granting permissions for new employees |
Yes |
Yes |
Granting permissions to various services for new employees when requested |
| Hardware Installs |
Yes |
Yes |
Installation of computers, monitors, printers and other accessories |
| Purchasing of equipment and software |
Yes |
Yes |
Work with vendors to purchase various equipment and software |
| Removal of permission for employees that leave |
Yes |
Yes |
Removing/deactivating an user's account and permission upon their departure |
| Review and Approve Softwares |
Yes |
Yes |
Review various software's and determine if its meets the standards |
| Support for Users |
Yes |
Yes |
Provide helpdesk and technical support either by phone, remote access, or site visits |
| Surplus of outdated/un-usable equipment |
Yes |
Yes |
Following proper procedure for the surplus of older equipment |
| System Center Configuration Manager (SCCM) |
Yes |
Yes |
Management of computer deployments, redeployments and software pushes |
| Thoroughly test new equipment and hardware |
Yes |
Yes |
Setup and test equipment after purchasing |
| Thoroughly test software updates |
Yes |
Yes |
Perform and test software updates before deploying to users |
| User support for RedCap & Qualtrics |
Yes |
Yes |
Assist users who experience issues while using RedCap or Qualtrics |