faualert

 

FAU alert

What is it?

FAU Alert is the alert and notification system used to inform the University community of potential or actual emergency events or threats. The University recognizes that no single method of communication will reach everyone, everywhere, every time. Therefore, FAU Alert comprises of several tools including blast e-mails, text messages, call-out, outdoor warning sirens, and more. See "More about FAU Alert" section below. 

Depending on your mobile phone/data plan, your carrier may charge you a fee to receive FAU Alert messages when modules such as text messaging are utilized.

Please direct any questions regarding the FAU Alert System to em@fau.edu 

How do I sign up?

Students
  1. Log into MyFAU at  https://myfau.fau.edu/,
  2. Click successively on "FAU Self-Service (OWLS)"
  3. Click "Personal Information"
  4. Select"Update FAU Alert Telephone Numbers" and follow the instructions. 

Do not forget to click "Submit" to save your changes.

Faculty & Staff
  1. Log into Workday (http://workday.fau.edu/)
  2. Click "Personal Information"
  3. At the bottom of the screen under "External Links", select "FAU Alert System"
  4. Lastly, complete and submit the form
Non-FAU Entity

 

How do I remove my information?

Students
  1. Log into MyFAU at  https://myfau.fau.edu/,
  2. Click successively on "FAU Self-Service (OWLS)"
  3. Click"Personal Information"
  4. Select"Update FAU Alert Telephone Numbers" and follow the instructions. 

Do not forget to click "Submit" to save your changes.

Faculty & Staff
  1. Log into Workday at  http://workday.fau.edu
  2. Click "Personal Information"
  3. At the bottom of the screen under "External Links", select "FAU Alert System"
  4. Lastly, select "Option 2"  and follow the instructions. 

Do not forget to click "Submit" to save your changes.

Others

For individuals wishing to no longer receive emergency notifications through the FAU Alert System, please complete the following:

  1. Visit the  Office of Information Technology's Help Desk
  2. Complete the form for "Application Support - FAU Alert Phone Removal (NON-FAU Entity)"
  3. Submit Request

 

Everbridge 

Operators log in  here

 

More about FAU Alert...

How do I know I'm receiving official messages?

All FAU Alert emergency alerting and notification messages will say, “FAU ALERT” or “ATTENTION FAU”. “ATTENTION FAU” is only used when used in messaging if an incident has the potential to suspend normal operations or affect life safety and/or destruction of University resources.

 
Does an FAU Alert message mean that classes are cancelled or that the University is closed?

Not necessarily. Issuance of an FAU Alert does not automatically indicate a change to the operational status of the University. You are advised to take the necessary temporary protective actions to ensure your safety and the safety of others under your care. If you can conduct normal business under these conditions, you may proceed. If you cannot, you are expected to do so once the alert has expired, been rescinded, or conditions allow. Any changes to the operational status of the university, such as cancellations or closures, will be made explicitly in an independent message and posted.

 
What should I do when I receive an FAU Alert message?

In an effort to get a warning out as quickly as possible, initial FAU Alert messages may be short or incomplete. Regardless of the alert, you should always:

      Recognize that an emergency is occurring
      Seek safety or shelter
      Seek more information by checking FAU Alert modules.
 
When should I update my FAU Alert contact information?

New and current students are asked to register or review their information at the time of class registration.
Faculty and staff are asked at the beginning of each semester and during new employee orientation.
It is University requirement that anyone with an FAU-issued communication device or who receives a stipend from FAU for their communication device, needs to register that device to receive FAU Alerts through phone call and/or text message.
Remember, you should update your FAU Alert contact information whenever you change it.

 
What's the difference: emergency alerting and notification, crisis communications, and public affairs?

Emergency alerting and notification: Notification about significant emergency or dangerous situation involving an immediate threat to the health or safety of students or staff occurring on the campus, sent to the affected audience with suggested protective actions to take.
Crisis Communications: Communications to various audiences regarding changes to university operations that are specific to their interests and needs – event/class cancellations, suspension of business operations, access to campus, etc.
Public Affairs : Dissemination of information to the University community.

 
How does FAU alert the University community?

There are several methods to disseminate emergency information as FAU recognizes that no single method of communication will reach everyone, everywhere, every time: mass email, text messaging, phone calls, social media – Facebook & Twitter, outdoor warning sirens (Boca, Jupiter and HBOI campuses), desktop alerting, media advisories, University webpages, University hotline, digital signage, and more...

 
Can parents and family members sign up to receive calls, texts or email?

The intent of emergency alerting using calls, text messages and email is to reach the target audience that needs take temporary, protective actions concerning life safety and protection of resources. Parents and family members can follow the official FAU social media sites for Twitter and Facebook, check the FAU home page and advisory page, follow the official University communcations and briefings via the media for information regarding the emergency,

 
 

For all EMERGENCY CALLS dial 9-1-1


 

Contact Us


Campus Operations Building
(69) Boca Raton Campus

Email: em@fau.edu