How We Can Help

The Ombuds can:

  • Listen to your concern
  • Clarify university policy
  • Answer questions concerning appropriate channels
  • Assist with problems that have not been resolved by other offices
  • Informally look into your concern
  • Make referrals to individuals who can address your concern
  • Help define options that are available to you
  • Recommend changes to university policy, rules, or procedures that are outdated, unclear, or ineffective
  • Open avenues of communication; facilitate conversations
  • Offer a SAFE place to discuss your concerns

The Ombuds cannot:

  • Advocate for an individual or group
  • Provide legal advice or representation
  • Assist with a non-university related concern
  • Tell someone what to do
  • Participate in any investigative procedures
  • Engage in matters that are undergoing formal process
  • Accept formal complaints or serve as an office of notice
  • Mandate policies, procedures or make binding decisions