Loan Repayment

FAU is Here to Help You Navigate Student Loan Payments

What You Need to Do:
Log in to your loan account to review your loan status and explore your repayment options. 

How FAU Can Help:
FAU is partnering with Ascendium to offer free, personalized support to help you avoid default and find the best repayment plan.

What to Expect:
  • You may get emails or calls from Ascendium offering help.
  • Their outreach is supportive and trustworthy.
  • Official emails will come from: floridaatlantic@ascendiumeducation.org

Master the Basics of Student Loan Repayment

Check out below helpful tips on how to start repayment–beginning with identifying your loan servicer to understanding your monthly loan payment and due date.

Student Loan Repayment Success Tips:

  • Keep Your Info Updated: Log into StudentAid.gov using your username and password to confirm your contact information is current so you don’t miss current updates. 
  • Know Your Loan Status: Check your loan details and balance regularly on your Dashboard or your loan servicer’s website to avoid delinquency or default.
  • Explore Repayment Options: Use the Loan Simulator to find the best repayment plan option that fits your budget, or visit Repaying Student Loans 101 to learn more about repayment plans. 
  • Visit your Loan servicer's website for helpful resources and guidance.
  • Pay your loans online through your servicer’s website. Tip: Set up autopay for hassle-free, on-time payments.
  • Explore loan forgiveness options that may be available to you.

You have options for managing your student loans. If you need help, reach out to your loan servicer for assistance with payments, repayment plans, or loan forgiveness.

Income Driven Repayment (IDR) Plan and Saving on a Valuable Education (SAVE) Plan

Some changes are taking place with the IDR Plan and SAVE Plan. To learn more, visit  IDR Plan Court Actions: Impact on Borrowers | Federal Student Aid.

Avoiding Student Loan Scams

Unfortunately, potential student loan scams are on the rise. Be aware of student aid scams and use these tips below to avoid these scams.

Play It Safe: Protect Yourself from Student Loan Scams

Here is how you can spot a scam from a student loan debt relief company:

  1. They ask for your FSA ID username and password.
  2. They want you to pay up-front costs or monthly fees.
  3. They promise instant and complete loan cancellation or loan forgiveness.
  4. They ask for you to sign and submit a third-party authorization or power of attorney.
  5. They want you to act right away and claim that their offer is limited.
  6. Any messages from them have spelling and grammatical errors.

If you are still unsure that it is a scam, visit the Federal Trade Commission  for more tips.

Frequently Asked Questions

Your student loan servicer is the company assigned by the U.S. Department of Education to manage your federal student loan(s). They handle billing, answer your questions, and help you choose or adjust your repayment plan. Learn more at Loan Servicers.

If you are enrolled at least half-time, you do not need to start making payments as you have in-school deferment. If you graduate, stop attending classes or drop to less than half-time, you will need to start making student loan payments after your grace period ends.

Visit and log in to studentaid.gov. Once logged in, update your personal information and you can view your student loan servicer. You will then want to log into the loan servicer’s website and create an account.

You can log in to your loan servicer’s website and view your payment amount.

To find the interest rate of your loan(s), log in to view your “My Aid” page. Then scroll down to your Loan Breakdown and select “View Loans” under each servicer’s name. (You may have one or more loan servicers.)

If you left school within the past 6 months, you will likely still be in your automatic grace period. For most federal student loans, after you graduate, leave school, or drop below half-time enrollment, you have a six-month grace period before you must begin making payments. Not all federal student loans have a grace period.

Pay loans through your account on your loan servicer’s website. Log in to see your loan servicer contact info.

Yes! If making your payment on another date works better for you, reach out to your loan servicer.

Under normal circumstances, your student loan is considered delinquent if you miss a payment by your due date. If no payments are made for more than 270 days, your loan may go into default. Learn more about federal student loan delinquency and default.

Possibly! You can use Loan Simulator to see which repayment plan is right for you.

There are several loan forgiveness options with very specific eligibility requirements. Student loans can be forgiven under certain programs and parameters. To learn more, visit Student Loan Forgiveness | Federal Student Aid


Contact your federal loan servicer to end any power of attorney or third-party authorization agreement. Also, make sure no unwanted changes were made on your loans.
Contact your bank or credit card company, and request that payments to the debt relief company be discontinued.
File a complaint with the Federal Trade Commission and Consumer Financial Protection Bureau.
File a report of suspicious activity through Student Aid’s Feedback Center.
Most importantly, log in to your FSA account and change your password.

Repayment Plans

The Direct Loan Program offers loan repayment plans designed to meet the needs of almost every borrower. Direct Loans are funded by the U.S. Department of Education through your school and are managed by the Direct Loan Servicing Center, under the supervision of the Department. The Direct Loan Program allows you to choose your repayment plan and to switch your plan if your needs change. To view all repayment options, please visit Repayment Plans | Federal Student Aid

Strategies for Resolving Delinquency and Default on Your Student Loans

Top 7 Student Loan Tips for Recent Graduates

  1. Know what you owe. Monitor every detail about your Federal Stafford loans by going to the NSLDS: National Student Loan Data System. Keep records of your total loan amounts, the amount of your total monthly payments and know when your grace periods end.
  2. Stay in touch with your lender. Keep in touch with your lenders and don’t stop making your monthly payments without first discussing your situation with your lender. If you find you are unable to make payments due to unemployment, economic hardship, health problems, or other personal situations consult with your lender to find out what options are available to you. Federal student loan repayments can be temporarily postponed through deferment and forbearance. Failing to pay your student loans can have severe consequences that can last throughout your lifetime. Not paying your student loans could affect you credit rating and your ability to borrow money for other purposes, such as purchasing a car or a home.
  3. Pick the right repayment option for you. Compare Student Loan Repayment Plans With The Student Loan Calculator | Federal Student Aid.
  4. Research consolidating your federal student loans. Consolidation allows a borrower to combine multiple federal student loans into one loan and one monthly payment. Most federal student loans are eligible for consolidation including Direct Subsidized and Direct Unsubsidized and FFEL Stafford loans, Graduate Direct PLUS loans, and Perkins loans. Consider the impact of losing any borrower benefits offered under repayment for the original loans. Learn more about Things to Know Before Consolidating Federal Direct Student Loans.
  5. Make additional payments toward the principal loan balance, if you are in a position to do so. Paying a small amount additional each month to be applied to the principal balance will significantly reduce the total amount of interest that you pay. You must include a written request that you want the additional amount applied to the principal loan balance, otherwise your lender will apply it to a future payment.
  6. Consider the Public Service Loan Forgiveness program. Public Service Loan Forgiveness was created as an incentive to graduates to encourage them to enter into public service jobs. After you have made 120 payments on loans under certain repayment plans while employed as a public servant, you may qualify to have your remaining loan balance forgiven. Learn more about Loan Forgiveness.

Office of Financial Aid

Florida Atlantic University (FAU’s) Office of Student Financial Aid helps students and families understand the cost of college and the resources available to manage it. We provide information, guidance and tools to help you apply for aid, review your offer and maintain eligibility throughout your time at Florida Atlantic. Our goal is to make financial aid information clear, accurate and easy to use.

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777 Glades Road
Boca Raton, FL 33431
call (561) 297-3530

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