CONTACT US
We're Here to help!
We are currently in peak time processing, please allow up to 3 business days for a response to any emails. If you need immediate assistance during business hours, please call our office at 561-297-3530 or chat with a financial aid expert live on our website www.fau.edu/finaid.
Important information and helpful tools:
- Owlsley, our chatbot, is available to answer questions after normal business hours, on our website www.fau.edu/finaid
- Financial Aid Frequently Asked Questions
- Terms and Conditions (Financial Aid process, eligibility, when aid disburses):
- Mandatory Course Entry Quiz (when, why and how to complete):
- Short Term Advance (need money for books, how to apply):
- Financial Aid Disbursement Estimator (approximately how much aid will disburse based on enrollment, approximately how much of my balance will be covered by financial aid).
We have multiple offices on each of the FAU Campuses. Read below to find members of our staff, locations, and office hours. As well, follow the button below to learn more about contacting your specific Financial Aid Counselor.
Contact Your Financial Aid Counselor
Boca Raton/Main Campus Contact Information
Campus Address & Phone:
777 Glades Road, Bldg. SU-80 Rm. 233
Boca Raton, FL 33431
Tel: 561-297-3530
Office Hours:
Monday - Thursday - 8 a.m. - 6 p.m.
Friday - 8 a.m. - 5 p.m.
FAFSA School Code: 001481
Financial Aid Counselor Contacts (Look-up by Student Last Name)
| First 4 Letters of Student Last Name | Counselor Name | Phone | |
|---|---|---|---|
| AAAA-BELM | Julia Lampman | jlampman@fau.edu | 561-297-2737 |
| BELN-CAUD | Egan Saint-Michael | esaintm@fau.edu | 561-297-4069 |
| CAUE-DEUT + FAU High | Barbara Stern | bstern9@fau.edu | 561-297-3518 |
| DEUU-FRIA + Athletics | Melissa Ziselman | mziselman@fau.edu | 561-297-1250 |
| FRIB-HEND | Derek Phillips | dphillip@fau.edu | 954-236-1230 |
| HENE-KHAS | Philande Robertson | 561-297-4052 | |
| KHAT-MANM | Rosie Cruz | rcruz9@fau.edu | 561-297-2557 |
| MANN-MURQ | Ed Hayward | ehayward@fau.edu | 954-236-1231 |
| MURR-PONB | Rose Paul | rpaul12@fau.edu | 561-297-0678 |
| PONC-RUSR | Tracy Young | youngt@fau.edu | 561-799-8137 |
| RUSS-SILV + Special Programs | Ana Gagula | agagula@fau.edu | 561-297-1076 |
| SILW-TRIP + ACI | Jolla Molinar | jmolinar@fau.edu | 561-799-8111 |
| TTIQ-ZZZZ | Nicholas Lloyd | nlloyd5@fau.edu | 561-297-3526 |
| Wilkes Honors College Students | Chrissy Gass | gassc@fau.edu | 561-799-8633 |
| Kelly/Strul Scholars Liaison + Foundation and Hardship Scholarships | Shelley Wellington | swynter3@fau.edu | 561-297-1009 |
Customer Service/Front Desk/Phones Contacts
| Name | Title | Phone | |
|---|---|---|---|
| Ana Gagula | Associate Director for Customer Service and Public Relations | agagula@fau.edu | 561-297-1076 |
| Philande Robertson | Assistant Director, Customer Service & Public Relations | probertson@fau.edu | 561-297-4052 |
Federal Work Study Contacts
| Name | Title | Phone | |
|---|---|---|---|
| Federal Work Study Team | workstudy@fau.edu |
Verification Contacts
| Name | Title | Phone | |
|---|---|---|---|
| Barbara Stern | Assistant Director, Verification Supervisor | bstern9@fau.edu | 561-297-3518 |
| Nicole Ryan | Coordinator, Verifications | njarami1@fau.edu | 561-297-2139 |
Scholarship Contacts
| Name | Title | Phone | |
|---|---|---|---|
| Rose Paul | Coordinator, External Scholarships | rpaul12@fau.edu | 561-297-0678 |
| Shelley Wellington | Coordinator, Foundation Scholarships | swynter3@fau.edu | 561-297-1009 |
| Rosie Cruz | Assistant Director Federal Programs, Athletes | rcruz9@fau.edu | 561-297-2557 |
| Julia Lampman | Financial Aid & Scholarship Specialist, Institutional Scholarships | jlampman@fau.edu | 561-297-2737 |
Federal Programs Contacts
| Name | Title | Phone | |
|---|---|---|---|
| Rosie Cruz | Assistant Director, Federal Programs, Plus Loans | rcruz9@fau.edu | 561-297-2557 |
| Alex Laurent | Associate Director, Federal Programs | alaurent@fau.edu | 561-297-3528 |
| Ed Hayward | Coordinator, Private/Alternative Loans | ehayward@fau.edu | 954-236-1231 |
| Egan Saint-Michael | Coordinator, Pell Grant | esaintm@fau.edu | 561-297-4069 |
| Nicholas Lloyd | Coordinator, FAFSA and ISIR Loading Specialist | nlloyd5@fau.edu | 561-297-3526 |
Financial Aid Technical Support Contacts
| Name | Title | Phone | |
|---|---|---|---|
| Theresia Lau | Assistant Director - Tech and Automated Systems | tlau@fau.edu | 561-297-2380 |
| Thomas Falloretta | Coordinator, Computer Applications | tfallore@fau.edu | 561-297-3521 |
| Joshua Dorsch | Assistant Director - Financial Aid Systems | jdorsch@fau.edu | 561-297-2736 |
Operations Contacts
| Name | Title | Phone | |
|---|---|---|---|
| Tracy Boulukos | Assistant Vice President for Financial Aid & New Student Initiatives | tbouluko@fau.edu | 561-297-3531 |
| Alex Laurent | Associate Director - Operations | alaurent@fau.edu | 561-297-3528 |
| Paul Agostinelli | Associate Director - Technical and Business Operations | pjagosti@fau.edu | 561-297-3532 |
| Eldina Visnjic | Financial Aid Optimization and Compliance Manager | evisnjic@fau.edu | 561-297-0232 |
| Maria Faber | Fiscal Operations Officer | mfaber@fau.edu | 561-297-2738 |
| Beata Bregman | Assistant Director Post-Disbursement, Finance & Administration | bregmanb@fau.edu | 561-297-3527 |
| Susan Schuknecht | Financial Aid Administrative Support and Events Specialist | sschukne@fau.edu | 561-297-3522 |
| Suzanne Paton | Compliance and Training Officer, Student Financial Aid | patons@fau.edu | 561-297-2751 |
Ft. Lauderdale/Davie Campus Contact Information
Campus Address & Phone:
3200 College Avenue Bldg LA-Lobby Central
Davie, FL 33314
Tel: 954-236-1229
Office Hours:
Monday - Friday: 8 a.m. - 5 p.m.
FAFSA School Code: E00584
Davie Partner Campus - Financial Aid Staff
| Name | Title | Phone | |
|---|---|---|---|
| Derek Phillips | Associate Director - Student Financial Aid | dphillip@fau.edu | 954-236-1230 |
| Edward Hayward | Assistant Director - Student Financial Aid | ehayward@fau.edu | 954-236-1231 |
| George Costa | Senior Financial Aid Officer | gcosta@fau.edu | |
| Regina Thomas | Senior Financial Aid Officer | rthomas@fau.edu |
Jupiter/MacArthur Campus Contact Information
Campus Address:
5353 Parkside Drive Bldg SR-139
Jupiter, FL 33458
Tel: (561) 799-8697
Office Hours:
Tuesday, Thursday, & Friday - 8:00 a.m. - 5:00 p.m.
Monday & Wednesday - 8:00 a.m. - 6:00 p.m.
FAFSA School Code: E00830
Jupiter Partner Campus - Financial Aid Staff
| Name | Title | Phone | |
|---|---|---|---|
| Chrissy Gass | Director of Financial Aid for Partner Campuses | gassc@fau.edu | 561-799-8633 |
| Jolla Molinar | Asst. Director of Financial Aid | jmolinar@fau.edu | 561-799-8111 |
| Tracy Young | Coordinator/Counselor | youngt@fau.edu | 561-799-8137 |
| Evangeline Mohamed | One Stop Shop Officer/Financial Aid | mohamede@fau.edu |
Charles E. Schmidt College of Medicine
Office of Medical Student Financial Aid
Ellen Gomes, Director of Medical Student Financial Aid
561-297-2591
http://med.fau.edu/students/financialaid/
Community Part-Time Jobs - Boca Raton Campus:
561-297-3680
Office Hours: Monday - Friday 8 a.m. - 5 p.m.
If you have any comments or concerns with this website, please contact the Financial Aid Webmaster.