Executive Education
Executive Certificate in Hospitality & Tourism Management
Elevate your career in hospitality today!
The hospitality & tourism industry continues to serve as one of the world’s largest service industries, employers, and fascinating fields of work. Indeed, the service skills taught in hospitality are found in banking, real estate, medicine, healthcare management, professional sales, and many other fields.
As the industry rebounds from a tough beginning of the 21st century, it is poised for continued growth, an infusion of advances in technology and guest expectations, and higher pay rates than ever before.
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COURSE BENEFITS
You will emerge with relevant, actionable, practical content – including video introductions to leaders from every corner of the globe. The program is led by top experts across fields. With a recent focus on continuous improvement and the ongoing excellence needed to match guests evolving desires, the current certificate offers a distinctive new feature, the Lean Six Sigma White Belt included for successful certificate graduates. The White Belt is the entry level of excellence in the Lean Six Sigma family to help our attendees with growth to a mentality of ongoing enhancement and innovation – no matter which role they hold in our vast industry.
- Entry-level operational excellence credential
- Earned upon successful certificate completion
- Included at no additional cost
- Valuable across hospitality and service industries
The content is updated every 2 years so you may return to a fresh set of CEUs with each iteration enhancing your lifelong career growth and satisfaction.
"While I was familiar with several areas of the content, it was a helpful refresher while also fortifying some of the daily practices we use. I also found the material to be quite relevant and thought-provoking, especially the industry leader interviews/conversations."
Roxana Medina, Director of Sales & Marketing, Carillon Miami Wellness Resort
Content is purposefully designed with highly varied topics discussing current industry trends, introducing nice tourism and hospitality career areas with high participant interest, and an overall focus on industry engagement and growth.
Key topics include:
- Analytics + Artificial Intelligence in Hospitality
- Industry Leaders Interviews
- Well-Being in Hospitality: Trends for Internal & External Guests
- Continuous Improvement in Hospitality
- Lean Six Sigma White Belt
- Basics of Project Management
- Selling the World: Travel Distribution A to Z
- Sustainability Practices and more!
Our certificate content provides associates of every level, from those considering a career in hospitality as a teenager through those who are C-suite leaders desiring ongoing Continuing Education Units (CEUs) for their various certifications.
- Early-career professionals entering hospitality
- Mid-level managers seeking advancement
- Career changers exploring hospitality & tourism
- Industry professionals needing CEUs
- Entrepreneurs in travel, lodging, and events