Frequently Asked Questions
Student & Faculty/Staff Only
Upon receiving a citation, it will be transferred to your MYFAU account. Please allow 24-48 hours before being able to see the citation posted on your account.
In order to pay your citation, go to 'Pay Citation" on the Parking & Transportation website.
If you decide to Appeal the Citation issued, you will have 14 Days to Appeal from the date of the issued citation.
How to File an Appeal ( VISITOR ONLY)
1. Click on the link found below. Per the instructions, you will need to create an account. Click on "create one" which you will find is highlighted in yellow.
2. After you submit your "log in" information the system will bring you back to the appeal page where you will now need to insert your username and password.
3. From here you will then fill out all the appeal information.
The results of the appeal submitted will be sent to your preferred method (postal mail or e-mail). On average, it takes about two weeks to get a response. While your citation is under appeal a hold is placed on the citation so that you can not accumulate any late fees. If the appeal is denied, you have fourteen days from the date of response to either file a second appeal or to pay the citation before a late fee is assessed.
Visitors click here to pay or appeal a citation.
How to File an Appeal (STUDENT & FACULTY/STAFF ONLY)
1. Go to Parking & Transportation Website.
2. Click on "FAU Parking Login".
3. Hover Over "Citations" in the Menu Bar and Click "Appeal Citation" from the menu.
4. Fill out the information completely and accurately.
The results of the appeal submitted will be sent to your FAU e-mail. On average, it takes about two weeks to get a response. While your citation is under appeal a hold is placed on the citation so that you can not accumulate any late fees. If the appeal is denied, you have fourteen days from the date of response to either file a second appeal or to pay the citation before a late fee is assessed.
There are many ways that you may pay for your citation. Anyone may come into the
Office of Parking & Transportation
to pay a citation. We accept credit cards. You also have the option of sending a
check by mail.
We do not accept payments over the phone. For students: If you need to have a hold lifted from your account immediately then you will need to pay through your student account. Any citations paid through the Parking and Transportation Services Office in person or online have a forty-eight-hour waiting period before the hold is removed.
STUDENT & FACULTY/STAFF ONLY
Click "Pay Citation" on the Parking & Transportation Website in order to pay a citation.
To Create or Access Visitor Account, go to "Visitor Login" on the Parking & Transportation Website.
The parking permit is only valid for Automobiles not for motorcycles.
To add a vehicle to your permit, please log into the parking portal at
"FAU Parking Login".
In order to learn how to add a temporary vehicle, please watch the Add a vehicle video on our Parking & Transportation Website. Make sure once you have returned the Temporary vehicle to remove it from your account. If not, any citations incurred by the vehicle will be sent to your account.