Frequently Asked Questions
- Q: How do I request service?
The FAU Help Desk is the first step in getting help for CoE Technology. You can call them at (561) 297-3999 or fill out the online form to request service http://www.fau.edu/helpdesk
** In emergencies please contact us directly by sending us an email to firstname.lastname@example.org.
- Q: How do I request visual aids equipment (Projector and a laptop)?
For Boca Campus: you may contact the FAU Audio Visual Department (561) 297-3707
For Davie: http://www.fau.edu/oit/partner-campuses/services/AV-Rates.php
For Jupiter: http://www.fau.edu/oit/partner-campuses/services/AV-Rates.php
**If you cannot be helped by the Audio Visual Department due to equipment shortages or time pressures, CoE Technology Services can provide a limited amount of loaner computers and projector equipment. You may email your request to: email@example.com
- Q: How do I register for technology training?
You can visit the following website to register for technology training http://www.fau.edu/oit/training/.
- Q: Who do I contact for emergencies situations?
In emergencies please contact us directly by sending an email or by calling the Help Desk at 561-297-3999.
- Q: How do I make changes to my COE faculty website or COE Departmental website?
Please refer to this page for detailed instructions on submitting any College of Education website changes.