Emergency Services

If you or a friend are experiencing a psychological emergency and there is immediate risk of harm to self or others, the quickest way to get help is to call 911

During the Day (Normal Business Hours)

CAPS provides crisis intervention services during our normal business hours. To be seen for an emergency appointment, call our office or simply walk into the center. Be sure to inform the receptionist that you are experiencing a crisis and we will make every effort to respond to your situation as quickly as possible.

View hours of operation

Evenings and Weekends

These resources are not intended to be used in emergencies, or in situations requiring immediate responses. If you need immediate assistance, please dial 911.

CAPS Crisis Line 561-297-2277
If you (or a friend) are experiencing distress and need someone to talk with in the middle of the night or on the weekend, please call the CAPS's main number, follow the prompts and you will be immediately connected to a licensed therapist. This service cannot change or schedule appointments. The after-hours crisis counselor is available when CAPS is closed.

We want you to have as many options as possible to reach out for help. Here are a few additional resources that we are aware of. Please be aware that we are not affiliated with these agencies, and therefore, cannot vouch for the quality of the off-campus services. The information provided below should not be regarded as an endorsement.

2-1-1 United Way of Broward and Palm Beach Counties A local 24hr hotline that assists in suicide prevention as well as information and referrals to health, social, and human services.
  • Dial 2-1-1
ULifeline A nationwide 24hr service that forwards your call to the nearest crisis hotline
  • 1-800-273-TALK (8255)
Crisis Text Line A nationwide 24hr service that provides support via text. Text START to 741-741. Visit  crisistextline.org  for more information.
FAU Victim Services A 24hr resource and support service for anyone in the University community who has been a victim of actual or threatened violence.
  • 561-297-0500
University Police Department, Non-Emergency Click here for UPD contact information.
Florida Poison Information Center 1-800-222-1222


If you are wanting to consult about a student in distress or refer a student, the Dean of Students Office may also be of assistance to you.  Click here  for information about working with students in distress.