Shanna joined the Treasury Service department as a Cash Management Coordinator in 2017. Prior to joining FAU, she served as the Finance Director for a non-profit organization, bringing extensive expertise in accounting and cash operations management. She holds a Master of Business Administration and a Master of Accountancy. Her dedication and hard work led to her promotion to Assistant Controller in February 2022, followed by a promotion to Senior Assistant Controller in February 2023. She currently oversees Cash Management.