Damage Bill Appeal Process

The appeals process is designed to assist Residential students who are concerned about charges assessed to their accounts from the Residence Hall level. These charges include, but are not limited to: improper check-outs, damage charges, fees associated with lost or replacement keys, etc…

GENERAL INSTRUCTIONS: 

  • The appeal must be submitted via e-mail to the following Housing and Residential Life Leadership Team Members:

    • Elisa Oliver, Assistant Director of Residential Life olivere@fau.edu

      • Business Professional Women’s Scholarship House

      • Innovation Village Apartments (South and North)

      • University Village Apartments

    • Catherine Kellman, Associate Director of Residential Life kellmanc@fau.edu

      • Algonquin Hall

      • Glades Park Towers

      • Heritage Park Towers

      • Indian River Towers

      • Parliament Hall

  • Appeals must be initiated by residents and sent from the student’s FAU e-mail account

    • Parents or other involved persons may provide letters of support and written documentation but these items will not initiate an appeal.

  • Appeals must be received no later than 60 days after the charge has been placed on that students account. Late appeals will not be reviewed.

  • Appeal Narrative

    • Appeals must include the students First and Last names, Z-Number, and Building and Room Number at time of charge. Please describe the nature of the appeal, including any additional documentation as necessary. Furnishing false information to the University with the intent to deceive is in violation of the Student Code of Conduct and may result in disciplinary action.

  • Appeal Decisions made by the Housing and Residential Life Leadership Team member will be considered final.  

 Last Modified 7/24/17