Ethical Principles

• Neutrality – the Ombuds hears complaints neutrally with particular attention to all available perspectives of an issue.
• Informal – no official investigation is conducted, nor is formal notice received.
• Independence – the Ombuds is not within the chain of command and acts independently of all other offices.
• Confidentiality – no action is taken without the student’s permission and limited information is collected.
• Justice – the Ombuds is committed to justice and fair play.
• Accessibility – the Ombuds is readily accessible to all students, however, this is not considered an office for the resolution of immediate crisis.