Transact Payment System
The main objective is to provide superior reporting capabilities, as well as potential cost savings. Additionally, another driver for the transition was that Transact is a WD partner, whereas TouchNet was not. At the time, WD integrations were not on the TouchNet roadmap, and did not appear to be any traction during the conversations. On the other hand, Transact had customers utilizing their product with WD (FAU can seamlessly transition to WD Student) and facilitate payment for invoices generated through the WD Customer Billing Module.
At this time there is no action needed by the current TouchNet FAU departmental users. Central OIT and the Controller’s Office will be reaching out to you over the next several months to inquire on your current TouchNet set-up/processes, but please be assured there is no action or change occurring at present and you will be notified in advance of future changes and implementation timeline including go-live date.
Please be assured that the FAU Transact/CashNet team is assessing all set-up and process flow TouchNet activities and will thoroughly test and provide guidance on how the two systems differ and what changes to expect in the coming months. This implementation will be as smooth as possible for the community users.
If you have not been contacted by the Transact/CashNet team, you do not need to allocate departmental time to assist in this implementation process at this time. Several departments have been selected for their MarketPlace store characteristics so that a thorough understanding of the current set-up and process flow can be ascertained. The FAU Transact/CashNet team will reach out to you with another announcement(s) when any action is needed by the FAU community TouchNet users.