Phone Systems and Cable TV  

Welcome to the homepage of the Communication Infrastructure (CI) department.  Our services include phones, phone mail, call routing, smartphones, cell phones, Comcast cable TV installations, and cabling.

Support Services Contacts:
Customer Service 7-6235
Telephone Troubles?  Please submit a ticket at http://helpdesk.fau.edu 

Send comments to: Ken Rothhaar, Director

 

Fiscal Management

Billing Changes

Department Representative Changes

Send an email to ahawkins@fau.edu. 

Include the following:

SmartTag

Name and email address of new department representative

FYI

The new department representative must have a profile in VeraSMART.  A profile is established when an extension is assigned to them.

Verification Form

For audit purposes, users must ensure that all chargeable long distance and international calls are properly identified and documented as either personal or business calls.

On a monthly basis, all users must complete a verification form after reviewing their bills for accuracy and personal calls. 

In order to comply with audit requirements, reimbursement must be made for all personal calls made from wired telephone(s), and for personal usage that exceeds wireless plan(s).  Review the list and respond in accordance with the following.

  1. Print a copy of the verification form.
  2. Complete the appropriate sections.
  3. Sign the form.
  4. Make reimbursement for any personal calls and/or personal usage that exceeds your wireless plan(s); the link is Repayments - Phone Bill Payment; retain receipt.
  5. File the form in your department for audit purposes.

Cell Phone/Telephone Long Distance Verification Form[PDF]

Fiscal Management Customer Service Contact: phonebillhelp@fau.edu

Send comments to Miriam Salib: salib@fau.edu



 Last Modified 10/4/17