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Sat-Sun:  9:00 AM - 6:00 PM EST
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FAQs

How is the course (projects, assignments, exams) going to change now that my classes are online?
Instructors should be in touch with you to share information about your courses and are expected to provide you regular updates, including any changes to the syllabus or curriculum. Should any issues arise, you are encouraged to contact your instructors directly via email and/or through Canvas.
What type of equipment will I need to access my courses?

You will need a device such as a desktop computer, laptop, tablet or phone, internet and a web browser to access your courses online.

Your course may also require you to have a webcam (either a separate device or one already built-in) in order to take proctored exams. Phone cannot be used for proctored exams. Your instructor will communicate to you if this is necessary.

What do I do if I don’t have the equipment necessary to participate online learning?

No computer? Go to an open lab on either Boca Raton, Davie, or Jupiter campuses. Card swipe required to access the labs.

Don’t have a webcam? Your smartphone can be used as webcam.

You can also request equipment.

How do I stay in touch with my professor?
The best way to stay in touch with most professors is through email. Check with your professor for their preferred method of communication.
Where can I get training on how to use the Canvas platform?
You can visit our Canvas Getting Started page to get more information on how to use Canvas including a self-paced training course. Additionally the Student section of the Virtual Learning page highlights the most common features you should be aware of. Students can join the Canvas Tour for Students, which can be located by clicking “Help” on the blue Canvas Global Menu.
How do I get library services when off campus?

There are many library services and support available for students off-campus. Visit our https://library.fau.edu/lib2go for details.

Which labs are open on campus if needed?
Can I access Adobe Creative Cloud?

Yes, for a limited time Adobe is making Creative Cloud apps available to students who login through on-campus labs until May 31, 2020. Visit  Adobe's site for details.