Family Helpline

Do you have a question or concern? The Family Helpline is your avenue for assistance for any question, big or small. We strive to be your one-stop-shop for all things FAU. If you have a question, please call our Family Helpline at 1-888-FAU-8411.

The Family Helpline operates during normal business hours. Our office hours are located below. If the Helpline is closed, please feel free to email us at and we will get back to you during our next business day.

Office Hours

8 a.m. - 6 p.m.
8 a.m. - 6 p.m.
8 a.m. - 6 p.m.
8 a.m. - 6 p.m.
8 a.m. - 5 p.m.
 Last Modified 3/21/19