Strategy   Outcome
8-1.  In consultation with the colleges, IRM will complete an assessment of students' baseline IT proficiency and develop a plan for training and support where needed.

Campus   All
Target Date   2006-07
Accountable Individual   Associate Provost, IRM and appropriate academic and non-academic unit leaders
  
  
  IT training courses in key technologies will be developed for students.
8-2.  Extend Help Desk support for students.

Campus   All
Target Date   2006-07
Accountable Individual   Associate Provost, IRM and appropriate academic and non-academic unit leaders
  Two consultants will be added to the Help Desk to provide additional support for students.
 
 
    BUDGET

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