| 8-1. In consultation with the colleges, IRM will complete an assessment of students’ baseline IT proficiency and develop a plan for training and support where needed. Campus All
Target Date 2006-07
Accountable Individual Associate Provost, IRM and appropriate academic and non-academic unit leaders | | IT training courses in key technologies will be developed for students. |
| 8-2. Extend Help Desk support for students. Campus All
Target Date 2006-07
Accountable Individual Associate Provost, IRM and appropriate academic and non-academic unit leaders | | Two consultants will be added to the Help Desk to provide additional support for students. |
