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FAU ALERT SYSTEM

EMAIL

SIRENS

WEBPAGE

MEDIA OUTLETS

TEXT MESSAGE

MyFAU

VOICE MAIL HOTLINE
CALL OUT INDOOR MASS NOTIFICATION
SOCIAL MEDIA RSS FEED

ALWAYS SEEK INFORMATION!


E-MAIL

  • System: Internet based
    • What is it?
      • Computer to computer communication system
    • Who has access/who are the recipients?
      • All current employees and students
    • Who launches the message?
      • Office of Information Technology or
      • Communications or
      • Environmental Health & Safety or
      • University Police 
  • Information dissemination
    • Timeframe?
      • 12 – 15 minutes (A blast e-mail message is sent out.)
    • Location?
      • FAU e-mail account inbox accessed through MyFAU, FAU MS Outlook, FAU issued Smart-phone
  • Target groups
    • Those with a current FAU issued e-mail account
  • Keyword or symbol
    • FAU ALERT

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SIRENS

  • System: Outdoor warning system
    • What is it?
      • Voice and tone warning system that can cover large areas
      • One tone (to warn of a dangerous situation and to seek shelter)
      • 8 programmed voice messages (accompanies tone and gives brief description of event and actions to take)
      • Improvised messaging (live person can disseminate message via microphone should one of the 8 programmed messages not describe
        the event at hand)
    • Who launches the warning?
      • University Police
  • Information dissemination
    • Timeframe?
      • Immediate
    • Location?
      • Boca Raton campus = 3 locations (can be activated individually or simultaneously)
      • Jupiter campus = 1 location
      • Harbor Branch campus = 1 location
    • Limitations:
      • Sound distortion may occur due to infrastructure (buildings, trees, prevailing winds, strong winds, etc.)
  • Target groups
    • Individuals on campus grounds (this system is not designed to serve as an alerting tool for building occupants although the
      sound may be heard indoors due to the proximity of a building to a siren)
  • Keyword or symbol
    • Click here to listen to the sound of the outdoor warning siren
    • RECOGNIZE THE TONE AND IMMEDIATELY SEEK SHELTER, THEN SEEK INFORMATION

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WEBPAGE

  • System: Internet based
    • What is it?
      • Homepage, dedicated emergency information page and all other FAU web pages
    • Who posts the message?
      • Communications or
      • Office of Information Technology
    • Timeframe?
      • 10 - 30 minutes. (The system server updates on a set schedule)
    • Location?
      • The entire homepage can be changed to reflect emergency information
      • The Homepage can house a link (in red) to a dedicated emergency information/status page
      • The emergency component of all other FAU web pages can be activated and display a link or information
      • Dedicated emergency information page
        • Link to this page at the bottom of every FAU page
  • Target groups
    • Anyone with Internet access
  • Keyword or symbol
    • EMERGENCY INFORMATION / ALERT / ANNOUNCEMENT

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MEDIA OUTLETS

  • System: Internet, Radio, Television
    • What is it?
      • Information dissemination via mass communication devices
    • Who launches the message?
      • Media outlets (through reporting or through Communications via the Public Information Officer)
  • Information dissemination
    • Timeframe?
      • Varies (immediate through live coverage to delayed through other reporting)
  • Target groups
    • Anyone with access to mass communication devices
  • Keyword or symbol
    • BREAKING NEWS / NEWS ALERT

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TEXT MESSAGE

  • System: Internet based
    • What is it?
      • Written message that can be received by a text capable device
      • Uses the internet to send a message in text that appears on the viewing screen of a cellular phone or pager
      • System will send a message to all text capable devices listed for an individual until there is successful contact with a
        recipient
    • Who launches the message?
      • Communications  or
      • Environmental Health and Safety or
      • University Police
      • Office of Information Technology 
    • Who has access/who are the recipients?
      • System is currently an opt out system for new employees or students
      • Access is through MYFAU to sign up to receive messages by inputting contact numbers in the FAU Alert Numbers
    • Timeframe?
      • Several minutes to hours (Upon activation, the time to send the message to the carriers is short, however, the time varies by
        carrier to send the message to the recipient's device.)
  • Target groups
    • Current employees and students who list a device as text-capable
    • System can be customized to focus on specific sub-groups
  • Keyword or symbol
    • 630-79 or 231-77 (incoming code seen on telephone display when message is received)

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MyFAU

  • System: Internet based
    • What is it?
      • Secure web-based portal (https://myfau.fau.edu)
    • Who has access/who are the recipients?
      • All current employees and students
      • Employees who leave: 30 days of access
      • In-state students: one semester after last enrollment
      • Out of state students: 2 semesters after last enrollment
      • Retired faculty: indefinite access
    • Who posts the message?
      • Communications  or
      • Office of Information Technology
  • Information dissemination
    • Timeframe?
      • 10 minutes (The system server updates on a set schedule)
    • Location?
      • Emergency information located on main login page
  • Target groups
    • Anyone with internet access
  • Keyword or symbol
    • EMERGENCY INFORMATION / ALERT/ ANNOUNCEMENT

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VOICEMAIL

  • System: Telephone
    • What is it?
      • Telephone to telephone communication
      • Uses dedicated phone lines to call FAU landline telephones to disseminate a voice message
    • Who launches the message?
      • OIT
    • How does it work?
      • System will call FAU landline telephones with voicemail subscription
  • Information dissemination
    • Timeframe?
      • Several hours
  • Target groups
    • Any staff member whose FAU landline telephone has voicemail subscription
  • Keyword or symbol
    • Activated light on telephone indicating unheard messages in voicemail box (the telephone will not ring as the message goes directly to the voicemail box)

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HOTLINE

  • System: Telephone
    • What is it?
      • Telephone to telephone communication
      • Uses dedicated phone line to host recorded voice messages regarding campus status and information
    • Who launches the message?
      • Communications 
  • Information dissemination
    • Timeframe?
      • Several minutes (once the information is updated, it is ready to be accessed)
  • Target groups
    • Anyone with telephone access
  • Keyword or symbol
    • Toll Free: 1-888-8FAUOWL (832-8695)

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CALLOUT

  • System: Telephone
    • What is it?
      • Telephone to telephone communication
      • Uses dedicated phone lines to call landline and cellular telephones to disseminate a voice message
      • System will call devices listed for an individual until there is successful contact with a recipient
      • Message is voice-activated (there is a delay in message activation if the recipient does not give a verbal greeting: e.g.
        "Hello")
    • Who launches the message?
      • Communications  or
      • Environmental Health and Safety or
      • University Police or
      • Office of Information Technology or
    • Who has access/who are the recipients?
      • System is currently an opt out system for new employees or students
      • Access is through MYFAU to sign up to receive messages by inputting contact numbers in the FAU Alert numbers section
  • Information dissemination
    • Timeframe?
      • 1 hour
  • Target groups
    • Current employees and students
    • System can be customized to focus on specific sub-groups
  • Keyword or symbol
    • (888) 832-8695 (incoming number seen on telephone display as phone rings)
    • When you answer the call and say "Hello," you will hear the recorded message.

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INDOOR MASS NOTIFICATION

  • System: Indoor warning system
    • What is it?
      • Voice and tone warning system
      • One tone (to warn of a dangerous situation)
      • 5 programmed voice messages (accompanies tone and gives brief description of event)
      • Improvised messaging (live person can disseminate message via microphone should one of the 8 programmed messages not describe the event at hand)
    • Who launches the warning?
      • University Police
  • Information dissemination
    • Timeframe?
      • Immediate
    • Location?
      • Boca Raton campus = 2 locations (can be activated individually or simultaneously)
    • Limitations:
      • Can only warn occupants of buildings equipped with the system
  • Target groups
    • Building occupants of buildings equipped with the system
  • Keyword or symbol
    • Click here to listen to the alert tone for the Indoor Mass Notification System
    • RECOGNIZE THE TONE AND FOLLOW THE DIRECTIVES OF THE MESSAGE

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SOCIAL MEDIA

  • System: web-based and mobile technologies
    • What is it?
      • FAU Facebook page
      • FAU Twitter feed
    • Who launches the message?
      • Communications or
      • Environmental Health and Safety or
      • Office of Information Technology or
      • University Police
  • Information dissemination
    • Timeframe?
      • Immediate
    • Limitations:
      • Character limitations
  • Target groups
    • Those with internet access and text-capable phones with subscription to services
  • Keyword or symbol
    • FAU ALERT

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RSS FEED

  • System: web-based technologies
    • What is it?
      • Means to syndicate content from one host site to several sites (in summary form)
    • Who launches the message?
      • Communications  or
      • Environmental Health and Safety or
      • Office of Information Technology or
      • University Police
  • Information dissemination
    • Timeframe?
      • Minutes
    • Limitations:
      • Those who subscribe to RSS feeds or with access the internet
  • Target groups
    • Those with internet access and subscription to RSS feeds via email
  • Keyword or symbol
    • FAU ALERT

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 Last Modified 7/14/14