OFFICE OF THE OMBUDSMAN
The University is committed to providing the best possible environment for all of its students, faculty and staff. We want to assure that all constituents of the University are served well in all situations.
In this regard, the University established the role of Ombudsman in 1990. The University Ombudsman works to solve problems, to allay frustration, and to advise those requesting help, either before or after existing processes are used. The Ombudsman functions independently and serves as a neutral problem-solver, has access to all University offices, records and personnel. The Ombudsman provides information on processes, refers to appropriate offices, investigates, recommends and mediates. With knowledge gained as a result of this effort, the Ombudsman may recommend policy or procedure changes.
The Ombudsman is a member of the Strategic Relations and General Counsel staff.
