ALEKS PPL Help Topics
If you receive the following error please follow the steps listed below to fix the problem:
Step 1: Click on your name in the top right-hand corner to access the Account Settings link.
Step 2: Click on the Edit button to access the Unpair action.
Step 3: Click edit pairing
Step 4: Click the Unpair Account button
Step 5: Once you have successfully completed the unpairing process please restart the Aleks PPL payment process at http://www.fau.edu/ugstudies/aleks-ppl/login.php
This is an indication that you have completed the process of processing your payment for the ALEKS exam. Please proceed to STEP 2 to either take the exam online or in the Test Center on campus. Please follow the instructions for STEP 2 on the ALEKS PPL login/payment site .