Phone Systems and Cable TV  

Welcome to the homepage of the Communication Infrastructure (CI) department.  Our services include phones, phone mail, call routing, smartphones, cell phones, Comcast cable TV installations, and cabling.


Support Services Contacts:
Customer Service 7-6235
Telephone Troubles?  Please submit a ticket at http://helpdesk.fau.edu 

Send comments to: Ken Rothhaar, Director

 

Fiscal Management

 

Billing Account Changes

Account Information or TAG Change - please submit a ticket at https://helpdesk.fau.edu/TDClient/Requests/ServiceDet?ID=4422

 

Department Representative Change

Send an email to phonebillhelp@fau.edu and include the following:

  • TAG
  • Full name and email of department representative

 

Wired and Wireless Usage Verification Form

A detailed report of Personnel Usage Charges for wired/wireless devices are sent via e-mail each month.

In order to comply with Audit requirements, reimbursement must be made for all personal calls made from your wired telephone(s) and for personal usage that exceeds your wireless plan(s).

1 - Complete the appropriate sections below.

2 - Print and Sign

3 - Submit reimbursement for any personal calls on wired and wireless devices through FAU Marketplace (epay); the link is Repayments - Phone Bill Payment

4 - Retain the Verification Form & reimbursement receipt for Audit purposed.

Cell Phone/Telephone Long Distance Verification Form[PDF]

Fiscal Management Customer Service Contact: phonebillhelp@fau.edu

Send comments to: Lucy Martucci, Director



 Last Modified 9/13/19