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Configuring FAU E-Mail on Your Mobile Devices

Students:

We are now live with Owl Apps featuring Owl Mail powered by Google! Check out the many ways you can access Owl Mail from your mobile device.

Mobile Settings for Owl Mail powered by Google

To use the email client on your mobile device, you must first log on to MyFAU, click the My Account link on the top left and then Set Your Owl Apps Account Password . You can then use your full FAU email (aka FAUNet_ID@fau.edu) and this new password to set up your mobile device:

iPhone Settings

Open the Settings application on your device's home screen.
Open Mail, Contacts, Calendars.
Press Add Account....
Select Microsoft Exchange.
In the Email field, enter your full FAU email address
Leave the Domain field blank
Enter your full FAU email address as the Username (ie. FAUNet_ID@fau.edu).
Enter your Owl Apps Account Password set in MyFAU as the Password.
Tap Next at the bottom of your screen.
Choose Cancel if the Unable to Verify Certificate dialog appears.
When the new Server field appears, enter m.google.com.
Press Next at the top of your screen again.
Select the Google services (Mail, Calendar, and Contacts) you want to sync. In order to receive and respond to meeting requests on your device, both Mail and Calendar need to be turned on, and New Invitations needs to be enabled in your Google Calendar settings.

To enable New Invitations, sign in to your Google Calendar using the web browser on your phone or computer. Go to Calendar Settings > Calendars > Click on the Notifications for the calendar you want to sync. Under Email check New Invitations (and any of the other Invitation settings you want enabled), and click Save.
Unless you want to delete all the existing Contacts and Calendars on your phone, select the Keep on my iPhone (or iPad or iPod touch) option when prompted. This will also allow you to keep syncing with your computer via iTunes.
If you want to sync only the My Contacts group, you must choose to Delete Existing Contacts during the Google Sync install when prompted. If you choose to keep existing contacts, it will sync the contents of the All Contacts group instead. If there are no contacts on your phone, the contents of your All Contacts will be synched, and synchronization will begin automatically

PDF instructions with screen shots

Android Settings

BlackBerry Settings

On your BlackBerry device, you'll be able to access Owl Apps with the native email client using IMAP or by downloading the the Gmail for Mobile application.

IMAP Configuration

On your BlackBerry device, navigate to your home screen
Select the icon that lets you set up email (this can be called Setup, Setup Wizard, Email Setup, BlackBerry Set-up, E-mail settings, or Personal Email Set-up)
Follow the setup instructions provided on your device to create a new e-mail account
Be sure to enter the following:

Mail Server: imap.gmail.com
Username: FAUNet_ID@fau.edu
Password: [Your Owl Apps password set in MyFAU]
IMAP Port: 993

Allow the system to add your account, but do not enter your Owl Apps password into the utility boxes (this causes the system to default to POP3 instead of IMAP)
Select Next
Select Next again (bypassing the 'Additional Information Required' section)
Select your account type, then select Next
You may encounter a 'We were unable to configure...' error. Select I will provide the settings to continue
Select the option that mentions 'IMAP/POP'
Select I will provide the settings..., then select Next
Select Set up existing email account...
Enter your Google Apps account information here, with 'imap.gmail.com' as your mail server
Select Next
Select Save

Gmail for Mobile application
Using the browser on your BlackBerry device, go to http://m.google.com/mail and install the Gmail for Mobile application. Once installed click on the GMAIL icon and sign in using your full FAU email address (FAUNet_ID@fau.edu) and Owl Apps account password set in MyFAU.

Windows Mobile Settings

Other Ways to Access Your Owl Mail

Faculty & Staff

Faculty & Staff email is in the process of being moved to Exchange. If you still access your mail through MyFAU, please use the settings below if you wish to access your mail through your mobile devices.

Mobile Settings for Exchange

iPhone/iPad Exchange Setup

Touch -> Settings.
Touch -> Mail, Contacts, Calendars.
Touch -> Add Account.
Touch -> Microsoft Exchange.
Type in your email address, Domain: FAU, FAUNetID, and password.
Touch -> Next.
It will then verify the account information and bring up the server field.
If the field is not automatically populated, type Exchange.ad.fau.edu.
Touch -> Next.
Make sure that each of the following has ON next to it: Mail, Calendars, Contacts, Reminders.
Touch -> Save.

Since there are many different interfaces on Androids, we have instructions for all.

Configuring FAU Exchange on a HTC Android device:

Open the “Menu” and click “Settings”.
Select “Accounts & sync".
Select “Add account”.
Select the type “Exchange ActiveSync”.
Enter your full FAU email address (ie. FAUNet_ID@fau.edu) as the Username.
Click “Next”.
On the “Exchange ActiveSync settings” page.

Ensure Mail, Calendar, and Contacts are checked to sync all of these items.
Under “Update Schedule” select “Push mail”.

Click “Finish setup”.

Configuring FAU Exchange on a Motorola Android device:

Open the “Menu” and click “Settings”.
Select “Accounts”.
Select “Add account”.
Select “Corporate Sync”.
Enter the following.

Email address -> FAUNet_ID@fau.edu as the email.
Enter your FAUNetID password as the Password.
Enter “fau” for Domain.
Enter “FAUNETID” without @fau.edu as the Username.

Click “Next”.
On the “Success!” page click “Done”.

Configuring FAU Exchange on Samsung Android device:

Open the “Menu” and click “Settings”.
Select “Accounts and sync”.
Select “Add account”.
Select “Microsoft Exchange ActiveSync”.
Enter your full FAU email address (ie. FAUNet_ID@fau.edu) as the Email address.
Enter your FAUNetID Password as the Password.
Click “Next.
Under “Activation” warning screen you will need to click “Yes”.
Under “Remote security administration” you will need to click “Yes”.
Click “Next” under “Account options” screen.
Under “Set up email” click “Done”.
Under “Active device administrator?” screen click “Activate”.

Mobile Settings for Staff Email that has not yet moved to Exchange

iPhone User Settings:

Step 1: From the Home screen, tap Settings. On the Settings screen, tap Mail, Contacts, Calendars.

Step 2: Tap on Add Account. Then tap on Other.

Step 3: Tap on Add Mail Account.

Step 4: Enter your account information (name, email address, and password). Add a description in your own words.

Step 5: Tap on POP. Then enter the following information for Incoming Mail Server and Outgoing Mail Server.
Incoming Mail Server: pop.fau.edu
Outgoing Mail Server: smtpsec.fau.edu
Your FAU Username & FAU Password for both.

Step 6: The information will be verified.

You can confirm by sending or receiving email or you can check the Outgoing Mail Server information.

Non-iPhone devices such as Androids User Settings:

Since not all Android phones are similar, below are settings needed to add your FAU email account to your device. These settings will work with most other mobile devices as well.

Incoming Mail Server:		Outgoing Mail Server:
Hostname:	pop.fau.edu	Hostname:	smtpsec.fau.edu
Server Port:	995	Server Port:	587
SSL:	Yes	SSL:	Yes

If you have questions or problems adding your email account, please contact the Service Desk at http://www.fau.edu/helpdesk .

You can also download a PDF of these instructions.