Find it @ FAU Frequently Asked Questions

Find it @ FAU Graphic If you do not find the answer to your question here, please use our Ask A Librarian! service or stop by the Reference desk for assistance. 

What is Find it @ FAU?

When searching in one of the FAU Libraries electronic resources, Find it @ FAU provides direct links from a citation in one database to the full text of that article (when available) in another FAU Libraries database.

The direct link may take you to the full text article within an electronic journal or an electronic book.  Find it @ FAU will also link you to the FAU Libraries catalog so that you can check to see if FAU owns the item.  If we don't and the full-text is not available online, you may request it through Interlibrary Loan (ILLiad).

When you are searching the FAU Libraries databases, you may be in a database which provides access to full-text articles only, citations and some full-text articles, or citations only.   If you are searching in a database where you do not have immediate access to the full text, clicking on the Find it @ FAU Graphic  button will provide the following options when available:
  • view the full text of the article online by linking to another FAU Libraries database
  • check the FAU Library Catalog to see if FAU owns a book or journal and whether it's available
  • request delivery of the article, book, or document from Interlibrary Loan (ILLiad)

(Options may differ depending upon the citation you select).

Find it @ FAU also provides an option for those who know exactly what they are looking for – Citation Linker .

What is Citation Linker and how do I use it?

If you know exactly what you are looking for, you can start your search using the Citation Linker .  The more citation information you can provide, the better the chances will be that an article-level link will be created.  The most important data to include are the journal ISSN or title.  Volume, issue, start page, and date are the second most important, followed by article title and author information.

If you have supplied all of the citation information and you still do not see an article-level link, possible reasons are:

  • You have entered insufficient data information, always use the full YYYY-MM-DD format
  • The databases listed in your results screen do not support article-level linking
Who can use Find it @ FAU ?

Anyone on the FAU campuses may use the Find it @ FAU links that appear in the FAU Libraries databases. Find it @ FAU may also be accessed off-campus by current FAU students, faculty and staff after logging into Off Campus Connect ( EZproxy) (allows current FAU students, faculty and staff remote access to the FAU Libraries electronic resources).

Why doesn't my Find it @ FAU menu window appear?

If you use one of the popular "pop-up" blocker utilities it may block the Find it @ FAU menu window; temporarily disable your pop-up blocker, or add the site you're searching (where you found the Find It @ FAU menu button) to your blocker's list of sites from which pop-ups are allowed.

Why don't I see Find it @ FAU buttons or links?
  • Depending upon the database, Find it @ FAU links may appear in different places.
  • You may need to click on the full record to see the Find it @ FAU links.
  • Some databases do not work with Find it @ FAU.
What should I do when I receive a "Error 404" "bad URL" or other "Not Found" message?

There are two possibilities:

  • If the article you need is a very recent article from a journal, it is possible that it has not been loaded on the publisher's web site yet. Unfortunately, if this is the case, you will need to wait for the publisher to add the article to their web site.
  • It is also possible that our Find it @ FAU links are incorrect and need to be updated. In order to investigate whether this is the cause, please send an email to with the full article citation and the name of the database you were searching.
When I clicked on full text, why was I brought to the journal's/newspaper's home page instead of the article?

The goal of Find it @ FAU is to link you directly to the full text article. There will be times when Find it @ FAU is unable to do so because the provider/ publisher does not support article-level linking or not enough citation data was provided.  When this happens, Find it @ FAU will get you as close to the full text as possible by linking to the journal's table of contents or  home page.

Why is there a link to the journal and database on the Find It @ FAU results page when there is a link to the article?

Since no article link is guaranteed to work 100% of the time, the database and/or journal link is provided so that you will not be left at a dead-end.  You will have alternatives to get to the full-text.

When I click on the article link, the article is not there, only the abstract is available, or I get an error message.  What happened?

There are several possibilities:

  • The information that was provided in your search was incorrect.  It is possible that the citation information that was provided by the database that you used was incomplete or incorrect compared to what is stored in the database containing the full text.  Something as little as an extra-long article title, a start-page that's off by one number, or a misspelling of the author's name can break a link.  This information can be changed in the Edit Citation form located in the top right area of the Find It @ FAU menu screen.
  • The database listed has been reported as completely full text, but really is not.  Report this using the Report a Problem link found in the Find It @ FAU menu screen.
  • The database listed has full text, but the desired article has been published within the past month and may not be available electronically yet.  The only option for this is to be patient and look for the full-text article again in a few days, or try another database if presented.

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 Last Modified 11/8/16