PhoneMail is a billable feature and must be requested by your department before it will be active on your telephone. If you would like PhoneMail installed on your phone, please submit a ticket through the Online Helpdesk site.
Your Telephone Keypad | Record | Skip | Listen | |
| 1 | 2 | 3 | |
| Save | 4 | 5 | 6 | Delete |
| Reverse | 7 | 8 | 9 | Forward |
| * | 0 | # | |
| Stop | Help | Enter | |
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Accessing Your Mailbox
Direct Access
- Dial the PhoneMail direct access number (see below) or dial 297-MAIL.
- Press # if calling from your own extension, or if calling from another extension, dial your extension number(or your name if permitted), then press #.
- Dial your password, then press #.
PhoneMail access numbers are: | Campus Location | Campus # | Off Campus # |
| Boca Raton users with an extension between 7-0000 and 7-2499 | 7-2494 | Dial (561) 297-2494 |
| Boca Raton users with an extension between 7-2500 and 7-6999 | 7-2495 | Dial (561) 297-2495 |
| Center for Environmental Studies (NPB) users | 7-2494 | Dial (561) 297-2494 |
| Commercial, Davie, Seatech and Tower users | 7-2393 | Dial (561) 297-2393 |
| MacArthur administration users | 6-9696 | Dial (561) 868-9696 |
| Boca Raton and MacArthur Students | 7-9990 | Dial (561) 297-9990 |
|
| If the above off-campus numbers will be a toll call for you, use one of these numbers instead: |
| Fort Lauderdale and vicinity | | Dial (954) 762-5292 |
| Palm Beach and vicinity | | Dial (561) 691-8699 |
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Getting HelpPress 0 and ask intelliSPEECH for "voice customer service" to get help using the PhoneMail system.
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Leaving PhoneMailWhen you finish using the PhoneMail system, you can:
Hang up, or press * 7 6 to disconnect from the PhoneMail system.
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Listening to Your Messages - Access your PhoneMail mailbox.
- Press 3 to listen.
| While you listen to your messages... | Press... |
| Skip to previous header. | 7 2 |
| Skip to next header. | 2 |
| Messages | Stop message: *, continue playback: 3. | * 3 |
| Replay message from beginning. | * 7 3 |
| Replay last few words. | * 7 8 |
| Skip next few words. | * 9 8 |
| Skip to end of message. | * 9 3 |
| Skip to next queue. | * 9 1 |
| Save message. | * 4 |
| Delete message. | * 6 |
| Stop message, skip to next header. | * 2 |
| Stop message, skip toprevious header. | * 7 2 |
| Stop message, replay header. | * 7 7 |
| End PhoneMail session. | * 7 6 |
| Stop message, return home. | * 7 # |
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Recording messages - Access your mailbox.
- Press 1 to record.
As you record messages, use the following control features; key words are in bold:
| While you record your messages... | Press... |
| Skip Instructions | Skip instructions on how to record, so you can begin recording your message. | 1 |
| Recording | Record message. | 1 |
| Stop recording (ready for addressing). | * # |
| Addressing | Enter address extensions, each followed by: | # |
| or | Enter address names; dial last name followed by first name until recognized, followed by: | # |
| Delivery | Regular delivery. | # |
| Special delivery. | 3 |
| Cancel delivery. | 6 |
| Special Delivery | Mark return receipt. | 1 |
| Mark private. | 2 |
| Mark urgent. | 3 |
| Stopping and Pausing | Stop *, continue 1 recording. | * 1 |
| Stop recording, start over (re-record message). | * 6 1 |
| Stop recording, cancel delivery of message. | * 6 # |
| Replay | Stop recording, replay what you just recorded. | * 7 3 |
| Stop recording, replay last few words. | * 7 8 |
| Quit | End session / disconnect from system. | * 7 6 |
Changing Messages
- Access your mailbox, then use the applicable keys below.
| To change your name, greetings, prompt level or password... | Press... |
| Personal Greetings | Record or change your personal greeting. | 8 1 1 |
| While recording the greeting, to stop and replay it. | * 7 3 |
| While recording the greeting, to delete and rerecord it. | * 6 1 |
| When you are finished recording the greeting. | * # |
| Name | Record your name. | 8 4 1 |
| When you are finished recording your name. | * # |
| Prompts | Change to abbreviated prompts. | 9 2 2 |
| Change to regular prompts. | 9 2 1 |
| Password | Change your password. | 9 3 |
| Enter the new password followed by: | * |
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Distribution ListTo set up a personal distribution list (you have the capability to add five distribution lists with 20 members in each list):
- Access your mailbox, then:
| To change your personal distribution lists... | Press... |
| Personal Distribution lists | Create a personal distribution list. The PhoneMail system assigns a distribution list number (write this number in List # space below). | 9 1 1 |
| Enter address extensions, each followed by: | # |
| or | Enter address names; dial last name, then first name until recognized. | |
| When you are finished: | # |
(Create a page with a table like the one below, and write the names and extensions of your distribution list.)
| List # __________ | List # __________ |
| Name | Extension | Name | Extension | Name | Extension | Name | Extension |
| | | | | | | | |
| | | | | | | | |
| | | | | | | | |
| | | | | | | | |
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