IRM protects its wide area network (WAN) with a firewall. Because of this firewall, you cannot connect to your office desktop machine or servers from off campus. However, for people who must be able to connect to campus servers, IRM has implemented a VPN (virtual private network) by which you can gain access to campus machines on which you have a login.
To use the VPN, you first need to submit a ticket by clicking on the "Request Support" Tab on the Online Helpdesk; the request must come from a director or higher. Once the request is approved, you will need to
- read the VPN client license agreement,
- download the VPN software, and
- read the instructions to install the client on the computer from which you will want to connect.
