Numerous members of the FAU community have received an e-mail that appears to be from "EDU SUPPORT TEAM" and asks for the recipient's username, password and date of birth. This message is not legitimate and is known as "phishing" -- an attempt to get personal information from people.
Please keep in mind that no legitimate entity would ask for this information via an e-mail. Likewise, it is a smart practice to never provide personal information in an e-mail. Lastly, FAU would never ask for someone's username and password via e-mail.
For more information on phishing and keeping your personal information secure, go to the IRM Network and Security site (http://www.fau.edu/irm/network) and the IRM News security edition (http://www.fau.edu/irm/about/irm_news/irmnews_0601.pdf.)