You access all the Owl Apps via the Google channel in MyFAU:
1. Go to MyFAU (http://myfau.fau.edu). 2. Log in with your existing user name and password. 3. In the upper right of the Home Tab is the Google channel. Click the icon that represents the app you want to use.
If you prefer to use an e-mail program on your desktop computer or mobile device, you will need to set a separate Owl Apps password and follow configuration instructions.
Yes. All messages in your mailbox, including those in your sent and other folders, will be migrated. Your MyFAU mailbox will have only one message in it, stating that your mail has been moved.
Gmail uses "labels" instead of folders, so folders are migrated and become labels. Because labels don’t work exactly like folders, there are some changes you need to be aware of:
labels can be no more than 225 characters. If you have a folder name longer than 225, the name will be truncated.
labels don’t "nest" so if you have nested folders (Classes folder, which has Class1 in it, and Class1 has a papers folder) they end up with labels that concatenate the folder structure: Classes/Class1/papers. That concatenated label is limited to 225 characters.
apostrophes are not allowed in labels, so Week’s work becomes Weeks work.
No, you will need to set up the forward again. But the Gmail system is good, so you might not want to.
No. They are completely separate accounts.
Google runs the actual system and servers. FAU system administrators, though, set up the configurations, account provisioning. FAU User Services (http://helpdesk.fau.edu) is still your contact for questions about using the Google system.
No. Because Owl Apps runs in a web browser, you just need to use a supported browser.
The interface for both Owl Apps e-mail and Google Calendar are available in over 50 languages. For a list of the available languages and instructions on how to set a different language, refer to the Gmail Help Center.
All of your MyFAU e-mail will be forwarded to your new Google Gmail inbox so there will not be any mail there for you. Your calendars will all still be in MyFAU as we are not able to migrate calendars.
Yes.
Yes, if you set up your browser to open links in a new window or tab.
Tip: If you want to open Gmail or Calendar in a new tab instead of a new window, change your settings in your browser.
Internet Explorer. Go to Tools > Internet Options > Tabs > Settings, and click Let Internet Explorer choose how to open pop-ups.
No, you'll need to re-create your rules using the Filters feature in Gmail. Filters let you manage the flow of incoming messages using keywords, sender, recipients, and more. Using filters, you can automatically label, archive, delete, star, or forward your mail, and even keep it out of your Spam folder. For details, refer to the Gmail Help Center.
Your account has 25 GB of storage, which is 1000 times the amount you had in MyFAU! You'll probably never run out of space. In fact, a heavy e-mail user who sends and receives lots of file attachments and archives all messages might use up to 5% of this space a year, so it would take many years to use up all of the available space. Also note that Owl Apps restricts the size of file attachments to 20 MB, so you don't have to worry about a few large files using up your storage space.
If you're working in Gmail, the refresh rate is approximately every 2 to 5 minutes. If Gmail is idle, the refresh rate is approximately every 10 minutes.
No, Gmail doesn't include automatic spell-check. However, you can check your spelling at any time by clicking Check Spelling at the top of the message you're composing. Misspelled words are highlighted in yellow. Click a misspelled word to see suggestions for similar words.
Gmail automatically checks spelling in the default language selected in your Mail settings. To check spelling in another language, click the down arrow next to Check Spelling, and then select the language.
Yes. Open the conversation, and, on the More actions menu, choose Forward all.
Yes. To reply to or forward a single message in a conversation, open the conversation and select the message to forward. At the bottom of the message card, click Reply or Forward.
Yes, you can add a new message to the conversation, and even edit the text in the previous messages in the conversation.
Yes, you can delete one or more messages in a conversation as follows:
1. Open the conversation and select the message you want to delete. 2. Click the down arrow next to Reply in the upper-right corner of the message card. 3. Select Delete this message.
No, Gmail doesn't support sending flags in messages at this time.
Yes, Gmail adds your signature to the end of every message you reply to or forward. Note that if the message or conversation is long, you may not see your signature initially, because it's added to the very bottom of the original message or conversation.
Yes, you can recall an e-mail message but only if you do so within a few seconds of sending it: Click Undo in the message that appears just after you send the e-mail.
Yes, you can add a request for a read receipt to your message. In the message window, select Request return receipt below the To field.
You can receive read receipts from other FAU Gmail users or others who use an e-mail system that supports read receipts. If an FAU Gmail user opens the message, a read receipt is sent automatically; if an external recipient opens the message, the recipient is prompted to send a read receipt to you.
Note: Do not rely on read receipts for certifying mail delivery. Although read receipts generally work across e-mail systems, you may sometimes get a receipt for an unread message or not get a receipt even though the recipient has read the message.
Yes, you can attach one or more files to an e-mail message. The size limit on attachments is 20 MB (twice what you could send with MyFAU).
Yes, to help prevent viruses, Gmail won't accept file attachments that are executable files (such as .exe files). There's also a 20 MB size limitation for attachments. For details, see the Gmail Help Center.
Yes, you can drag and drop files onto your e-mail message to attach them.
No. Because Gmail is a web-based system, you can't drag a file attachment from one message to another. As a workaround, you can do the following:
Open the message or conversation that contains the file attachment.
If the file is attached to a single message, click Forward (at the bottom of the message). If it's attached to a message in a conversation, click Forward all on the right.
Delete all the "forwarded" content from original messages, which appears at the bottom of your new message. Note that the file attachment remains with the forwarded message.
Then compose your new message and send it.
No, you can't embed one message into another directly. As a workaround, you can do the following:
To attach a single message, open it and click Forward (at the bottom of the message). To attach a conversation, open it, and then choose Forward all from the More actions menut.
Then compose your new message and send it. The earlier message will be included below your new message.
Alternatively, you can copy the text from the earlier message and paste it into a new message.
Instead of folders, Gmail has a "labels" feature. Like folders, labels are a way to organize mail, but unlike folders, they don’t move the labeled message out of the inbox. similar to folders, but your labeled messages are all in your inbox.
Another advantage to labels is that you can apply more than one label to a message, so you can categorize messages in more than one way. For details, see the Gmail Help Center.
The message remains in your All Mail archive, but without the label. You can easily find it again later using Google search.
Yes, you can apply any number of labels to a message: Select the message in your Inbox, or open it, and select one or more labels in the Labels drop-down list at the top of your Mail window.
You can create up to about 200 labels.
If you've already created the label, select the message in your Inbox or open it, and then select a label in the Move to drop-down list at the top of your Mail window. If you haven't yet created the label you want, select Create new instead.
If you want to move a message to multiple labels at once, select the message in you Inbox or open it, and then select the labels in the Labels drop-down list at the top of your Mail window. Then click Archive.
After you create a label, find it in your Labels list at the left of your Mail window. Put your mouse pointer over it, and then click the down arrow that appears. Choose a color from the list.
Yes. To change a label on a single message, select the message, and then, in Labels drop-down list at the top your Mail window, uncheck the label currently applied to it. Then select another label and click Apply.
To change a label on all messages that have that label, click the label in your Labels list at the left of the Mail window. At the top of the list that appears, click Select all. Then, in Labels drop-down list, uncheck the label you want to remove, and select the new label you want to apply. Click Apply.
Yes, you can create "nested labels" in Gmail, so you can build a label hierarchy, just like you can with folders. When creating a new label, just choose another label under which to nest it.
Note that labels allow you to categorize messages in multiple ways, so you'll probably find that you don't really need a lot of nested labels. For example, you could apply the labels "Projects," "Marketing," and "Widget Campaign" all to the same message. You can then find the message by clicking any of those three labels in your Labels list. All three labels appear at the top of the message, so you can always see how you've classified it.
You can apply only one label per e-mail filter. However, if you want to add multiple labels to a filtered message, you can do the following: Create multiple filters with the same criteria, except specify a different label for each filter. If you receive a message that meets the criteria for the filters, Gmail will apply the multiple labels to that message.
Yes. To delete a label from a single message, select the message, and then, in Labels drop-down list at the top your Mail window, uncheck the label. Click Apply.
To delete a label from all messages that have that label, in the Labels drop-down list, select Manage labels. (You can also click Edit labels at the bottom of your Labels list at the left of the Mail window.) In the list that appears, find the label, and then click Remove.
No, even if applying the label was the only action for the filter, your filter is not deleted. You can edit the filter to specify a different label or another action.
With Gmail, you can create any number of unique e-mail addresses for your account, using "plus addresses." Simply add a plus sign and text after your user name but before the @ sign in your e-mail address. You'll then receive any messages sent to that address. For example, messages sent to jane.doe+notes@my.fau.edu are delivered to jane.doe@my.fau.edu.
If you use a plus address, such as jane.doe+notes@my.fau.edu, you can then set up a filter to perform an action on any messages sent to that address. For example, if you want to save daily notes in Gmail, create a filter for a "+notes" address to automatically label and archive messages you send to that address.
Stars are a way to highlight messages. Assign stars to special conversations or messages in your Inbox, or use them as a visual reminder that you need to follow up on a message or conversation later. To quickly see all messages with a star, click Starred at the left of your Mail window.
Yes, you can control whether messages are grouped into conversations: Click the gears icon in the upper-right corner of your Gmail window and choose Mail settings. Then, on the General tab, scroll down to Conversation View.
If Conversation View is off, new messages won’t be grouped into conversations, and any existing conversations are ungrouped into separate messages.
If Conversation View is on, you can't separate the messages in a conversation. However, if you want to send a reply but don't want it to be added to the conversation, you can simply change the subject line in your reply.
Use labels and stars to highlight messages in your Inbox. For example, you might create a label named "Action" and apply the color red to it, so you can easily see it in your Inbox.
Yes, in your Inbox, select the message. Then, in the More actions drop-down list, select Mark as unread.
No, you can't sort messages in your Inbox.
If you're subscribed to a mailing list, you might receive messages in a very long, ongoing conversation. If you'd rather not receive anymore messages in that conversation, you can "mute" the conversation to keep all future additions out of your Inbox. To mute a conversation, select it in your Inbox or open it, and then click Mute under More actions at the top of your Mail window.
Note: The mute feature works only for messages you received as part of a mailing list. If the message was sent directly to your e-mail address (your address appears in the To or CC field), you can't use the mute feature.
Yes. First, find the conversation. An quick way to find it is to type is:muted in the Search field. Then, select the conversation and select Inbox in the Move to drop-down list at the top of your Mail window.
If you either delete or archive a message, it's removed from your inbox. If you delete a message, it's placed in the Trash and then permanently removed from your Owl Apps account after 30 days. On the other hand, if you archive a message, it's moved to All Mail (your archive), where you can easily find it in the future, using Google's powerful search feature.
Messages remain in your archive forever, unless you choose to delete them.
Messages remain in the Trash for 30 days. After that, Gmail permanently deletes them.
Find the message in the Trash and select it. Then, in the Move to drop-down list at the top of the Mail window, select Inbox.
No. Deleting or archiving a meeting invitation does not affect the invitation on your calendar.
Yes, if someone replies to a message you archived or trashed, that message appears in your Inbox as a conversation, with all previous content. If you applied a label to the archived message, the label will appear in your Inbox. If the message was permanently deleted from the Trash, you'll see an option at the bottom of the message to view the deleted messages in the conversation. However, the message won't have the original label you applied to it.
There's no need to delete or archive messages in the Sent folder. Messages remain in this folder forever, unless you delete them. But, because you have 25 GB of storage space, you can keep messages in this folder to refer to them later, if needed. Also, note that messages in the Sent folder are actually archived in All Mail, so even if you archive these messages, they stay in the Sent folder.
To search for a messages, type a word that the message contain. Note, however, that Search matches "whole words" only -- that is, it doesn't recognize partial or similar matches. For example, if you search for benefits, Search won't find benefit or benef. Also, Search doesn't recognize special search characters, such as square brackets, parentheses, currency symbols, the ampersand, the pound sign, and asterisks.
By default, Search doesn't look in your Trash or Spam folders. To search those folders also, click Show search options next to the Search field, and then, in the Search drop-down list, select Mail & Spam & Trash.
You can find more information about using Search in the Gmail Help Center.
No, you can't search specifically for all messages that don't have a label.
A list of the advanced search operators is available in the Gmail Help Center.
Messages remain in the Spam folder for 30 days. After that, Gmail permanently deletes them.
To make sure that any messages you receive from a specific person outside our domain pass through the spam filter, create an e-mail filter using the Never send it to Spam option:
In Gmail, click the gears icon > Mail settings > Filters > Create a new filter.
Enter the person's address in the From field, and then click Next Step.
Select Never send it to spam, and then click Create Filter.
Yes, you can choose from a number of different color schemes, or even create your own! To change the colors, click the gears icon in the upper-right corner of your Mail window and choose Mail settings. Then select Themes.
Your signature can contain up to 2000 characters.
Yes. To set up your signature: In the upper-right corner of your Mail window, click the gears icon and choose Mail settings. Then click the General tab. You can format your signature with different colors and styles, and even add links and images, such as your school logo.
At this time, Gmail doesn't support multiple e-mail signatures.
No, the display of names in Gmail is an option that your administrator sets for your entire organization. If the "first name, last name" option is set, Gmail displays only the first names of message recipients in your Inbox and at the top of the message body. However, when viewing a message, you can click Show Details to see the full names of all recipients.
Yes, you can create a personal mailing list (called a contact group in Gmail) using the contacts picker, which includes the e-mail addresses of all FAU students in Owl Apps. Access the contacts picker when composing an e-mail message: Click the To: link.
Yes, in Gmail, you can set up your "vacation responder." For details, refer to the Gmail Help Center.
Shared mailboxes are not supported. However, you can easily set up an e-mail filter (rule) to forward specific types of messages to another person.
Yes, Gmail includes a full set of keyboard shortcuts. First, you must enable keyboard shortcuts:
In the upper-right corner of your Mail window, click the gears icon and choose Mail settings.Under Keyboard shortcuts, select Keyboard shortcuts on.
Click Save Settings.
Then, to see the shortcuts, press SHIFT+? while viewing your list of messages in the main Mail window.
No, but as a workaround, you can create your own mailing list (called a “group”) for all the Gmail users who want to share an e-mail address.
Yes, the Google Tasks gadget is available in Gmail and Calendar. Just click the Tasks link in the pane on the left to open the Tasks gadget. Use the gadget to create one or more task lists. To add an e-mail message to a tasks list, open the message and then click More actions > Add to Tasks. The subject of the message appears at the top of your tasks list, with a link to the message content.
