The following information is about the International Student Identificatin Card (ISIC).
It is important to note that the insurance included with your ISIC card is the minimum coverage recommended for traveling abroad.
All travelers should consider purchasing a comprehensive travel insurance policy before embarking on any journey.
Insurance Benefits Summary*
$300,000 Emergency Evacuation
$25,000 Repatriation of Remains
$25,000 Accident Medical Expense (Includes $500 Emergency Dental Coverage)
$5,000 Accidental Death & Dismemberment - Air
$1,000 Accidental Death & Dismemberment - All Other
$500 Lost Document Replacement (includes your ISIC card)
$165 per day Sickness/Hospital Benefit (up to 61 days)
$100 Baggage Delay
$100 Travel Delay
Free - Travel Guard Assistance
*Limits and restrictions do apply. Please see the Certificate of Insurance located at www.myisic.com for complete details. Only ISIC, ITIC and IYTC issued in the U.S.A. carry these insurance benefits.
While you can’t predict the unexpected, you can cover your trip deposits in the event you need to cancel your trip or return home early. Upgrading your current travel insurance plan to include trip cancellation and trip interruption coverage will provide reimbursement of nonrefundable deposits if you are unable to travel or your trip is cancelled or cut short for unexpected covered reasons such as sickness, injury, weather and more. For more detailed information regarding the Optional Trip Cancellation and Interruption coverage offered by ISIC please visit www.myisic.com for pricing.
How do I file a claim?
The coverage provided with each card is based on a reimbursement system. You will need to keep a record of all medical bills and receipts, which should be submitted along with a completed claim form and a copy of your International Identity Card. All incidents must be reported within 90 days or your claim benefits may not be paid. Covered expenses will be reimbursed for up to one year from the date of injury. Filing a claim with Travel Guard is easily done over the phone. Just gather this general information about your trip, and then call Travel Guard at 1-800-826-7791 (7:00am - 4:30pm CT).
Required General Information
• Your International Identity Card number
• Date of card issue
• Trip dates
• Location where your card was issued
Required Additional Information For:
Baggage Delay Claims
• Proof of travel - either a trip invoice with costs, or an itinerary or a copy of airline tickets
• List of claimed items
• Original receipts
• Proof of reason for claim- a copy of the incident report filed with the airline
Medical Expenses Claims
• Proof of trip payment - either a copy of canceled check (front and back), or a credit card statement, or a cash receipt, or a paid invoice verifying amount paid for trip and dates of payment
• Original doctor, hospital or prescription receipts
• Explanation of benefits from primary health insurance provider
• Signed medical authorization form
• Pertinent medical records
INTERNATIONAL STUDENT IDENTITY CARD (ISIC)
Frequently Asked Questions
Q. Who is the provider of my insurance coverage?
A. The insurance coverage is administered by Insure America and is underwritten by AIG American International Group Inc.
Q. If I have an emergency whom should I contact?
A. Call Travel Guard Assistance at 1-877-370-4742 (ISIC) in the U.S.A. or collect at 1-715-345-0505 if calling from outside the U.S.
Q. Am I still covered if I lose my card?
A. Yes, but you will need to be able to provide your International Identity Card Number and date of issue to file a claim. We recommend you keep a photocopy of your card in a safe place at home or in the ISIConnect Travel Safe, just in case your I.D. card is lost or stolen.
Q. Am I covered while I am in the U.S.A.?
A. No. The insurance coverage is only valid outside of the 50 United State and the District of Columbia.
Q. Do all US issued International Identity Cards provide the same insurance coverage?
A. Yes, the ISIC, ITIC and IYTC cards all provide the same insurance benefits.
Q. Who do I contact to file a claim?
A. Contact Travel Guard at 1-800-826-7791 as soon as possible if you need to file a claim.
Q. What is the validity period of my insurance coverage?
A. The coverage begins the day your card is issued and remains in effect until your card expires.
Q. Is there a deductible?
A. There are no deductibles required for this insurance.
Q. Are pre-existing conditions covered?
A. No, they are not covered. For complete insurance information and claims procedures, please see the Certificate of Insurance at www.myisic.com.
Q. What is “Repatriation of Remains”?
A. This means the insurer will pay reasonable covered expenses incurred to return your body to the United States if you die during the covered trip.
Q. How quickly are claims paid?
A. Claims will be paid as soon as the insurer receives complete proof of loss and Identity card details.
