Touchnet / Marketplace

Instructions on how to set up

 

Product Setup

Link to manual

P1.

Create a product, upload images, Store category assignments
Important : To delete a product is NOT recommended, it will lose all transactions history for a specific product and its buyer information!

  How to

P2.

Enable/disable/clone a product

  How to

P3.

Create product categories and layout

  How to

P4.

Sort products in a sequence

  How to

P5.

Create products modifiers and store modifiers

  How to

 

Order  Processing

Link to manual

O1.

Auto fulfill  - setup YES/NO

 

  How to

O2.

Fulfill/cancel/refund order

  How to

O3.

Setup order notification to receive email when an order is placed

  How to

O4.

Search an order by order no., credit card authorization code, order date, fulfilled date ….

Print friendly version of a document

  How to

 

 

Error codes

Link to manual

E1.

The meaning of general error codes for credit card payment

  How to

E2.

Common error – 1725, 1741, 1757, 1760, 1777, 1613, 1609

  How to

E3.

How to fix GL Exception error

  How to

E4.

What is authorization reversal on credit card payment

  How to

 

Report

Link to manual

R1.

To run a Marketplace revenue report by product, store

  How to

 

Upay Site

Link to manual

U1.

Search an uPay site order by order no., credit card authorization code, order date, fulfilled date ….

  How to

U2.

Run an uPay site report

  How to

 

Reference Links

Link to manual

L1.

uCommerce Central (Admin operation)
https://secure.touchnet.com/ucommercecentral

  How to

L2.

FAU marketplace mall
https://epay.fau.edu/C20081_ustores/web/index.jsp

  How to

L3.

Download Touchnet user security form

  How to

L4.

Review check refund policy and download refund request form

  How to

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 Last Modified 9/22/17