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Upcoming Programs
| Jan. 24 - Mar. 1, 2012 |
Legal Issues of Code
Enforcement (Level III) Classes and Exam |
| March 5 - 10, 2012 |
Fundamentals of Code
Enforcement (Level I) Classes and Exam |
| March 12 - 17, 2012 |
Administrative
Aspects of Code Enforcement (Level II)
Classes and
Exam |
| March 22, 2012 |
Effective Email
Communication |
| March 29, 2012 |
Conflict Management |
| April 3, 2012 |
Records Management For Law Enforcement Agencies |
| April 12, 2012 |
Effective Customer
Service And Positive People Skills:
12 Tools To Keep Your
Cool and Confidence |
| April 19, 2012 |
Public Speaking 101 For Code Enforcement Officials |
| May 8 and 9, 2012 |
Certificate Program In Public Records Management |
| May 10, 2012 |
Business Tax Enforcement For Code and Business Tax Professionals |
| May 17, 2012 |
Power Up Your Memory |
| May 21 - 24, 2012 |
Officer Safety and
Field Applications (Level IV)
Classes and Exam |
| June 7, 2012 |
Special Magistrates And Code Enforcement |
| June 13, 2012 |
Giving and Receiving Feedback |
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LEGAL ISSUES OF CODE ENFORCEMENT
LEVEL III CODE ENFORCEMENT CERTIFICATION
CLASSES AND EXAM
Dates of Classes: Jan. 24, 31, Feb. 2, 7, 14, 23, 28, and
Mar. 1
Location: FAU campus, downtown Ft. Lauderdale
Exam: Mar. 1 from 1:30p.m. - 3:30p.m
Please
follow this link for the agenda and registration form for the
classes
OR
REGISTER ONLINE
(for the
classes)
Please follow this link to register online for the exam
(Exam
registrations are handled through UCF and only done online.
If you have any
questions regarding the exam registration please contact
Susan Pruchnicki at 407/882-3960 or email her at
Susan.Pruchnicki@ucf.edu
)
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FUNDAMENTALS OF CODE ENFORCEMENT
LEVEL I CODE ENFORCEMENT CERTIFICATION CLASSES AND EXAM
Dates:
March 5 - 10
Location: FAU campus, downtown Ft. Lauderdale
Classes: 8:00 a.m. - 5:00 p.m., Monday through Friday
Exam: 9:00 a.m. - 11:00 a.m. Saturday
Please
follow this link for the agenda and registration form for the
classes
OR
REGISTER ONLINE
(for the classes)
Please follow this link to register online for the
exam
(Exam
registrations are handled through UCF and only done online.
If you have any
questions regarding the exam registration please contact
Susan Pruchnicki at 407/882-3960
or email her at
Susan.Pruchnicki@ucf.edu
)
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Administrative
aspects of code enforcement
Level II Code Enforcement certification Classes and Exam
Dates:
March 12 - March 17
Location: FAU campus, downtown Ft. Lauderdale
Classes: 8:00 a.m. - 5:00 p.m., Monday through Friday
Exam: 9:00 a.m. - 11:00 a.m. Saturday
Please
follow this link for the agenda and registration form for the
classes
OR
REGISTER ONLINE
(for the classes)
Please follow this link to register online for the
exam
(Exam
registrations are handled through UCF and only done online.
If you have any
questions regarding the exam registration please contact
Susan Pruchnicki at 407/882-3960
or email her at
Susan.Pruchnicki@ucf.edu
)
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EFFECTIVE EMAIL COMMUNICATION
Date: March 22
Time: 8:30am - 12:30pm
Fee: $75.00
Location: Boca Raton
4 hours/.4CEUs
Instructor: Steve Uman
Email has
revolutionized the way we communicate with others in business and in
our personal lives. This class focuses on the so-called "netiquette"
of business communications. Email may be thought of as being more
informal than a postal letter, but it becomes a permanent record and
forms an important element of our professional image.
Please follow this
link to the brochure and registration form
OR
REGISTER ONLINE
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CONFLICT MANAGEMENT
Date: March 29
Time: 8:30am - 12:30pm
Fee: $75.00
Location: Tamarac
4 hours/.4CEUs
Instructor: Trina Pulliam
Most people are very uncomfortable when it comes to conflict.
Yet, conflict is a natural part of life, and without it things would not
progress but instead stagnate. The problem many times is not the conflict but
rather the way people handle conflict. This program provides a practical skill
set to help participants resolve or manage conflict more successfully. The
program includes:
• establishing an environment conducive to resolving conflicts when they arise
• learning to recognize both the positive and negative by products of conflict
• helping others involved in conflict to use the conflict resolution process
• acquiring a specific set of skills designed to manage conflict more
successfully
Please follow this
link to the brochure and registration form
OR
REGISTER ONLINE
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RECORDS MANAGEMENT FOR
LAW ENFORCEMENT AGENCIES
Date: April 3 Time:
9:00am - 4:00pm
Fee: $95.00
Location: Boca Raton
Instructor: Steve Lewis
Not Eligible for F.A.C.E. credits
This program
is intended for Florida public law enforcement agency records
custodians, management, and staff, including police departments,
sheriff's departments, and highway patrol, FDLE, and wildlife
officers. This course is designed to provide:
• an overview of the Law Enforcement Records Laws to include
requirements and restrictions
relative to
access, scheduling, and dispositioning.
• management techniques, including file arrangements, equipment, and supplies
• a detailed review of information management technologies to compare and
contrast microfilm
with optical
imaging and related indexing strategies
Please follow this
link to the brochure and registration form
OR
REGISTER ONLINE
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Effective
Customer Service And Positive People Skills:
12 Tools To Keep Your Cool And
Confidence
Date: April 12 Time: 8:30am - 12:30pm
Fee: $75.00
Location: Boca Raton
4 hours/.4CEUs
Instructor: Gay Lynn Williamson-Grigas
This workshop is the
ultimate guide for customer service for public sector employees and supervisors
to keep centered when dealing with co-workers and citizens. Adding to the stress
level inherent in any organization are the side-effects of downsizing and
belt-tightening measures that result in increased workloads. Participants will
learn to manage tensions and pressures in every area of their lives with greater
ease and confidence. This workshop will provide 12 easy to use tools to enhance
internal and external customer service, improve the quality of work, and promote
positive relationships.
Please follow this
link to the brochure and registration form
OR
REGISTER ONLINE
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PUBLIC SPEAKING 101
FOR CODE ENFORCEMENT OFFICIALS
Date: April 19 Time: 8:30am - 12:30pm
Fee: $75.00
Location: Boynton Beach
4 hours/.4CEUs
Instructor: Steve Uman
As Code
Officers, every time we stand before the Board or Special Master to
present our case, we are representing our jurisdiction and
displaying our public speaking ability. Do you get anxious or
nervous? Is your presentation organized? Have you practiced what you
plan to say? Are you prepared to answer questions? This class
focuses on your public speaking engagements so you can be well
prepared and thus totally relaxed; attendees will not be asked to
make a presentation in front of the class.
Please follow this
link to the brochure and registration form
OR
REGISTER ONLINE
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CERTIFICATE PROGRAM
IN PUBLIC RECORDS MANAGEMENT
Date: May 8 and 9 Time: 9:00 a.m. - 4:00 p.m. each day
Fee:
$175.00 Location: Palm Beach Gardens
12 hours/1.2 CEUs
Instructor: Steve Lewis
Eligible for 2 CMC pts
This program is designed to inform and update public sector personnel about
records management and maintenance under Florida law. The four modules will
address new technologies and management systems in the field of records
management.
Module I focuses on the basics of records management and maintenance,
including public records law in Florida, privacy vs. right-to-know, and records
retention and destruction.
Module II addresses file management and design and includes an historical
look at file management, equipment and supplies, and information storage and
retrieval systems.
Module III covers imaging, with particular focus on legalities and
standards related to microfilm and optical digitizing, computer retrieval
systems, and cost analyses.
Module IV discusses disaster preparedness/recovery systems and
contemporary records management issues, including off-site storage, facilities
management, and vital records. A certificate will be awarded to those attending
all four modules.
Please follow this link to the
brochure and registration form
OR
REGISTER ONLINE
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BUSINESS TAX ENFORCEMENT FOR CODE AND BUSINESS TAX PROFESSIONALS
Date: May 10 Time: 8:30am - 12:30pm
Fee: $75.00
Location: FAU, Fort Lauderdale
4 hours/.4CEUs
Instructor: Skip Margerum
This class
is designed for the person who wants to become knowledgeable in
Business Tax and Florida Statute 205. We will focus on how to
incorporate the statute for your day-to-day application. We will
discuss enforcement techniques and how you can pursue delinquent
businesses to pay, using both the Florida Statutes and your local
Business Tax Ordinances. We will talk about judicial systems that
might be advantageous for your city or county to utilize and how to
build a case to present to the Board or Magistrate. Business tax
inspectors, code enforcement officers and support staff will benefit
from the education and class participation. After taking this class,
you will be able to present to your jurisdiction various ways to
enhance your Business Tax revenue.
Please follow this link to the
brochure and registration form
OR
REGISTER ONLINE
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POWER
UP YOUR MEMORY
Date: May 17 Time: 8:30am - 12:30pm
Fee: $75.00
Location: Tamarac
4 hours/.4CEUs
Instructor: Richard Israel
A good
memory is not exclusive to a fortunate few. Everyone can learn to
use more of their potential when it comes to expanding their memory.
This program provides participants with a variety of tools and
strategies to power up their memory. You will:
• learn to remember anything in less than a minute
• know how to remember information when you need it
• master memory principles and rhythms
• develop a fool-proof method for outlining important information
• learn how to achieve long term retention of any information
Please follow this link to the
brochure and registration form
OR
REGISTER ONLINE
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OFFICER SAFETY AND FIELD
APPLICATIONS
LEVEL IV CODE ENFORCEMENT CERTIFICATION CLASSES AND EXAM
Dates:
May 21 - 24
Location: FAU campus, downtown Ft. Lauderdale
Classes: 8:00 a.m. - 5:00 p.m., May 21-23 and 8:00 a.m. -
3:00 p.m. on May 24
Exam: 3:30 p.m. - 5:30 p.m. May 24
Please
follow this link for the agenda and registration form for the
classes
OR
REGISTER ONLINE
(for the classes)
Please follow this link to register online for the
exam
(Exam
registrations are handled through UCF and only done online.
If you have any
questions regarding the exam registration please contact
Susan Pruchnicki at 407/882-3960
or email her at
Susan.Pruchnicki@ucf.edu
)
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SPECIAL MAGISTRATES AND CODE
ENFORCEMENT
Date: June 7 Time: 8:30am - 12:30pm
Fee: $75.00
Location: FAU, Fort Lauderdale
4 hours/.4CEUs
Instructor: Dick Doody
This
workshop will examine how special magistrate proceedings differ from
hearings held before code enforcement boards and will look at both
the advantages and disadvantages of the special magistrate system,
including observations on how code enforcement cases look from the
other side of the dais. Major topics to be covered include:
• the role of the government attorney in special magistrate
proceedings
• the final order and its remedies
• post-hearing issues
• recommendations
Please follow this link to the
brochure and registration form
OR
REGISTER ONLINE
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GIVING AND RECEIVING FEEDBACK
Date: June 13 Time: 8:30am - 12:30pm
Fee: $75.00
Location: FDOT, Fort Lauderdale
4 hours/.4CEUs
Instructor: Myra Quinn
Feedback is
a way to let people know how effective they are in what they are
trying to accomplish, or how they affect you. It's not about telling
people what's wrong with them!
Effective feedback provides a way for people to learn how they
affect the world around them, and it helps us to become more
effective. If we know how other people see us, we can overcome
problems in how we communicate and interact with them. In all
feedback encounters there are both givers and receivers. You will:
• understand the process for effective giving and receiving feedback
• learn how to give good feedback using guidelines
• practice handling criticism with honesty and grace
Please follow this link to the
brochure and registration form
OR
REGISTER ONLINE
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