The John Scott Dailey Florida Institute of Government at FAU is pleased to
coordinate certification classes and provide professional development training
to Code Enforcement personnel within a 10-county area. Please watch this page
for schedules for Levels I, II, and III Florida Association of Code Enforcement
(F.A.C.E.) certification classes and examinations, for seminars to fulfill the
F.A.C.E. re-certification requirement, and for other programs and news.
Members of F.A.C.E. receive a discount on class and exam registration fees as
well as a newsletter and networking opportunities. You do NOT have to be working
in Code Enforcement in order to join.
Please go here to link to more information and the F.A.C.E. membership
application form.
PROFESSIONAL DEVELOPMENT COURSES TO
MEET THE RECERTIFICATION REQUIREMENT OF F.A.C.E.
Recertification is required every two years after first being certified. In
order to remain certified, Code Enforcement personnel must attend 16 hours of
continuing education classes during every two year period after they were first
certified. Once you have fulfilled this requirement, please submit the Affidavit
of Completion of Continuing Education Requirements and a check for $10.00 to
F.A.C.E. You may obtain the affidavit in the F.A.C.E. newsletter Interface or by
contacting the Institute of Government. Please note that submission of this
information is up to the individual. Any Level I, II, or III certification class
also counts for continuing education. The following have been approved for
F.A.C.E. recertification credits.
F.A.C.E.
RECERTIFICATION CLASSES - Spring
2008
_________________________________________________
PROFESSIONAL DEVELOPMENT AND RECERTIFICATION PROGRAMS
April 10 - June 13th 2008
Follow the link below to our brochure for class
descriptions,
individual class dates, times and locations
All Programs
Approved for F.A.C.E. Recertification Credits
Ø Dealing
With Unlicensed Contractors
$
110
Ø Project
Management for Professionals
$ 75
Please
follow this link to the brochure of class descriptions and the registration form
Click here to
register online.
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Any of these programs can also be
presented onsite for local governments wishing to offer the program to their
employees. Please call us at 561/297-3749 or email
sshannon@fau.edu for additional information.
_________________________________________________
CERTIFICATION
THROUGH THE FLORIDA ASSOCIATION OF CODE ENFORCEMENT (F.A.C.E.)
Certification in Levels I, II, and III
includes attendance at all classes and passing the 100-question, multiple
choice examination with a score of 75 or higher.
The
certification classes have limited capacity and fill up VERY QUICKLY.
_________________________________________________
Level I Code Enforcement Certification
Classes and Exam
Date: July 7 - 12,
2008
Location: FAU downtown Ft. Lauderdale Campus
Classes: 8:00 a.m. - 5:00 p.m., Monday through Friday
Exam: 8:00 a.m. - 10:00 a.m. Saturday
Please follow this link for the brochure
and registration form for the classes.
Please follow this link to the registration form for the exam.
Click here to
register for the class online.
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____________________________________________
CURRICULUM FOR LEVEL I F.A.C.E. CERTIFICATION
Fundamentals of Code
Enforcement
REPORT WRITING:
Learn how to gather information and prepare code enforcement documents while
improving accuracy, clarity and conciseness. Includes preparing investigative
documents, case dockets or summaries, and required formal notices. (4 hours)
VERBAL COMMUNICATION SKILLS:
Understand two-way communication with emphasis on listening skills and
non-verbal communication; learn specific techniques for dealing with angry
people and the use of verbal judo when dealing with the public. (4 hours)
LEGAL ASPECTS OF CODE ENFORCEMENT:
Review the laws affecting code enforcement, from the U. S. Constitution to
Chapter 162 of the Florida Statutes, including equal enforcement, right of
entry, and issuance of warrants. (8 hours)
PROPERTY RESEARCH AND OWNERSHIP:
Learn to understand legal descriptions, locate property, and calculate the area
of parcels. Identify various types of ownership and the methods of researching
them. (8 hours)
ETHICS: Examine
ethical dilemmas and guidelines, definitions, common rationalizations, and
establishment of an ethical environment. Gain knowledge of the ethical standards
of public administration. (4 hours)
PRINCIPLES AND PRACTICES OF CODE ENFORCEMENT:
Learn how to apply basic knowledge and skills to daily activities. These skills
will include enforcement techniques, inspection procedures, field
communications, and call handling as well as legal issues requited to complete
duties from the initial complaint to the final hearing process. Part I -
Administrative: Lean the role and history of code enforcement, complaint
taking procedures, phone procedures, and proper documentation. Part II -
Field Inspections and Civil Process: Learn proper inspection procedures,
field contacts, how to ensure officer safety, how to prepare field reports, how
to effectively present cases to the Code Enforcement Board, and how to deal with
hearing procedures, citations, and liens. (12 hours)______________________________________________
CURRICULUM FOR LEVEL II F.A.C.E. CERTIFICATION
Administrative Aspects of
Code Enforcement
EXPANDED RESPONSIBILITIES AND ENFORCEMENT
ALTERNATIVES: Learn about expanded duties and
responsibilities of code enforcement officers and organizations throughout the
state. Learn when and how to use alternative methods to traditional Code
Enforcement by identifying community resources. (4 hours)
MEDIA AND PUBLIC RELATIONS:
When dealing with the media and the public, learn to put your best foot forward
-- instead of putting it in your mouth. Be proactive. Give effective interviews
by developing a media strategy that will present Code Enforcement to the public
positively. (4 hours)
ORGANIZATION OF THE ENFORCEMENT UNIT:
Understand the components of strategic planning and how it can be applied within
a department; learn how to set up and structure a unit for maximum success and
highest productivity. (4 hours)
PERFORMANCE MANAGEMENT:
Establish a year-round cycle of performance management which includes developing
and sharing with employees realistic job performance standards, conducting
quarterly and yearly performance appraisals, and using appropriate coaching and
counseling techniques. (4 hours)
PERSONNEL ISSUES:
Implement sound, legal, and effective employment policies based on federal and
state mandates, paying particular attention to dealing with sexual harassment in
the workplace, using appropriate interviewing techniques, and general
requirements of the Americans with Disabilities Act. (4 hours)
PUBLIC SPEAKING:
Give presentations like a pro -- in front of 2 or 200 people -- using proven
techniques to enhance professional style and get points across. (8 hours)
RECORDS MANAGEMENT IN CODE ENFORCEMENT:
Review the best ways to keep the Code Enforcement office data
using State approved records management systems and complying with Florida's
public records law. (4 hours)
STRESS MANAGEMENT:
Control stress and avoid burn-out by learning to recognize and manage the hidden
and not-so-hidden stressors in life. (4 hours)
TIME MANAGEMENT:
Manage time effectively by using principles of time management, recognizing and
controlling time wasters, and delegating appropriately. (4 hours)______________________________________________
CURRICULUM FOR LEVEL III F.A.C.E. CERTIFICATION
Legal Issues in Code
Enforcement
CASE DEVELOPMENT:
How to investigate and initiate a Code Enforcement case. How to issue a proper
Statement of Violation and Notice of Hearing. How to ensure good service of
process. (4 hours)
CODE ENFORCEMENT: SPECIAL ISSUES:
Examination of special areas relating to Code Enforcement including repeat
violations, demolition, right of entry, stipulations, fines, recovery of costs,
and rehearings. (4 hours)
CODE ENFORCEMENT BOARD:
Expansion of Chapter 162's enumeration of the Code Enforcement Board's purpose,
organization, appointment, powers, role at the hearings and responsibilities as
a quasi-judicial body. (4 hours)
MOCK CODE ENFORCEMENT BOARD HEARING:
Following a summary of procedures which should be followed in preparing and
presenting effective cases to the Code Enforcement Board, several mock cases are
enacted by the attendees. Critique and evaluation follow. (4 hours)
EVIDENTIARY ISSUES:
Standards of evidence necessary in a Code Enforcement Board procedure including
relevance, rights of alleged violators and the Board, due process, privileges,
Fourth and Fifth Amendment issues, hearsay, and use of public records. (4 hours)
LOCAL GOVERNMENT ORDINANCES:
An overview of ordinance development including construction, format, adoption,
and codification. (2 hours)
OTHER LEGAL OPTIONS AND COURT PROCEDURES:
Civil and criminal procedures other than the Code Enforcement Board process,
including citations, injunctions, public nuisance penalties, and physical
arrest. (4 hours)
MOCK CITATION TRIAL:
Following an overview of procedures to be followed in court appearances and
differences with the Code Enforcement Board process, several mock citation
trials are held, followed by critique and evaluation. (2 hours)
TESTIFYING AND DEMEANOR:
How to make the most effective presentation either before the Code Enforcement
Board or in a courtroom. The importance of proper preparation before testifying.
What to expect in the courtroom and how to proceed. Suggestions to witnesses. (4
hours)
MANDATORY REVIEW BEFORE TEST:
(4 hours)______________________________________________
A NOTE ABOUT FACE EXAMS
All FACE
examinations follow the same format and take the same amount of time.
Therefore, you may take an exam for any level certification whenever a
FACE exam is given.
For
example, if Level I exams are scheduled for September 3, but you need to take a
Level III exam because you missed that exam or did not pass, you may sign up to
take the Level III exam on September 3. You MUST complete the examination
registration form, indicating the FACE level exam you wish to take, and send it
to the Institute of Government at the University of Central Florida in Orlando.
