Family Helpline

Do you have a question or concern? The Family Helpline is your avenue for assistance for any question, big or small. We strive to be your one-stop-shop for all things FAU. If you have a question, please call our Family Helpline at 1-888-FAU-8411.

The Family Helpline operates during normal business hours. Our office hours are located below. If the Helpline is closed, please feel free to email us at owlfamily@fau.edu and we will get back to you during our next business day. Any questions on campus locations? Click on the virtual tours of our Boca Raton campus and our Harriet L. Wilkes Honors College campus in Jupiter. 

Office Hours

Monday
8 a.m. - 6 p.m.
Tuesday
8 a.m. - 6 p.m.
Wednesday
8 a.m. - 6 p.m.
Thursday
8 a.m. - 6 p.m.
Friday
8 a.m. - 5 p.m.
 Last Modified 7/20/20