Mission & Vision

Our Mission

The Office of Family Engagement fosters the relationship between the university and the families of our students while supporting student success. We also provide education, programs and resources to assist families with developing the necessary skills to become effective coaches and mentors to their students.

Our Vision

Office of Family Engagement's vision is to be recognized by families as a resource for coaching, explaining university policy, and referrals.

Our Values

  • Quality Customer Service
  • Integrity
  • Professionalism

Got a Question? Ask the Family Helpline

Phone: 1-888-FAU-8411
Email: owlfamily@fau.edu
 Helpline Hours:
 Mon-Thurs: 9 a.m.-6 p.m. EST*
 Fri: 9 a.m.-5 p.m. EST*
*Note that the Family Helpline phone is only answered when the University is open. If no one answers, please leave a message, we will call you back as soon as possible. For emergencies at any time, please contact the FAU Police Department at 561.297.3500 or call 911.


 Last Modified 6/26/18