TRAVEL
E & I Travel Members: Travel Guard, Business Travel Services, Service Fee Structure
Account Name: Florida Atlantic University
Effective Date: September 1, 2010
|
Service |
Fee Assessed |
| Online Reservations | |
| Domestic Airline Reservation | $8.00 per ticket |
| International Airline Reservation | $8.00 per ticket |
| Rental Car Reservation (without airline ticket) | $8.00 per reservation |
| Hotel Reservation (without airline ticket) | $8.00 per reservation |
|
Agent Assisted Reservations |
|
| Consulting fee (this fee will be assessed only if a reservation is not secured) | $25.00 per call/email string |
| Domestic agent assisted airline reservation |
$30.00 per ticket |
| International agent assisted airline reservation | $50.00 per ticket |
| Car rental reservation (without airline ticket) | $30.00 per reservation |
| Hotel reservation (without airline ticket) | $30.00 per reservation |
|
GROUP RESERVATIONS: |
|
| Request for proposal/quote (this charge will be applied towards the booking when booked or will be non-refundable if request is not secured) | $100.00 per group |
|
GROUP AIRLINE RESERVATIONS: |
Definition of Group = a group of individuals traveling to/from the same destination, traveling on the same dates/time |
| Domestic groups of 10+ passengers | $15.00 per person |
| International groups of 10+ passengers | $40.00 per person |
|
VIP SERVICES: |
Optional Service |
| Agent assisted domestic reservation | $50.00 per ticket |
|
Agent assisted international reservation |
$65.00 per ticket |
|
AIRLINE EXCHANGES/REFUNDS: |
|
| Domestic airline reservations |
$30.00 per ticket |
| International airline reservations | $50.00 per ticket |
|
ONLINE BOOKING TOOL SET UP & MAINTENANCE: |
|
| Online portal set up fee (new accounts only) | $500.00 one-time fee set-up fee |
| Online maintenance fee |
$50.00 per month |
| Automated approval process (optional add-on) |
$2,500.00 one-time set-up fee |
|
AFTER HOURS TRAVEL RESERVATION ASSISTANCE: |
|
| Hours: 7:00 p.m. to 7:00 a.m. (CST) Monday thru Friday, Saturday and Sunday. Holidays are also considered after hours. | |
| Assistance service | $25.00 per call in addition to any additional service fees |
|
ADDITIONAL ASSISTANCE ON EXISTING RESERVATION: |
|
| (Ex. seat change, frequent flyer upgrades, etc.) | $25.00 per call |
|
24/7 TRAVEL ASSISTANCE SERVICES: |
|
| Emergency travel assistance (in travel status) |
Any additional services fees (Ex. exchange, refund, new
reservation, etc.) |
| Concierge services | $45.00 per call |
| Worldwide travel assistance |
$45.00 per call |
| Travel medical assistance | $700.00 per case |
|
MISCELLANEOUS SERVICES: |
|
| Rail reservation | $30.00 domestic / $50.00 international per ticket |
| Paper ticket | $25.00 per ticket |
| Visa/Passport assistance | $50.00 |
| Mileage or certificate ticket reservation | $30.00 domestic / $50.00 international per ticket |
| Travel is the second largest controllable expense for most organizations. So a corporation's travel policy - and the way it's managed - significantly impacts the bottom line. Travel Guard, Business Travel Services combines technology innovation and travel industry expertise to bring the best in online travel to travelers around the globe. | |
