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I lost my OWL CARD... What do I do?

Step 1: Relax, most of the services associated with your OWL CARD can be replaced fairly easily, but it does take time.

• Off-line Debit funds (added at a cash-to-card machine) cannot be replaced.
• Unfortunately, there is a $15.00 fee for replacement cards. 
• Once a card is replaced, all previous information is voided in FAU systems and the card is canceled.
• Cards cannot be reactivated once voided.

Step 2: Notify the offices that your OWL CARD is connected to about the loss (like you would for a credit card).

• ATM / Banking 
  • BankAtlantic - located in the Student Services Building, across from the Breezeway Food Court
    Telephone 561-361-2889
• Meal Plan
  • Business Services - located on the second floor of the Boca Raton Student Union, Room 204
    Telephone 561-297-2041 or bizservices@fau.edu
• Library Card
  • FAU Library Circulation Desk
    Telephone  561-297-6911
• Housing
• Building Access
  • Notify your building administrator. 
    CLICK HERE for a list of building administrators.

Step 3: Stop by an OWL CARD location and get a replacement card (a fee will apply). 

• A $15.00 fee will apply for each replacement OWL CARD.
  This fee may be applied to your student account or paid by cash or check.

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My OWL CARD stopped working... What do I do?

Stop by any OWL CARD location and chat with a staff member. 

OWL CARDs have many functions and different areas of the card are used for different tasks.  Please note which function of your card is not working properly.  

Access to meal plans and door locks may take up to one business day to be activated on a replacement card